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Conference:
Conference:
IT Services Day
23 Aug 2010: 08:00 - 17:00
CCW Day 1
24 Aug 2010: 08:00 - 17:00
CCW Day 2
25 Aug 2010: 08:00 - 17:00
Customer Management Day
26 Aug 2010: 08:00 - 17:00
Workshops
Workshop 1 and Workshop 2
27 Aug 2010: 08:00 - 17:00
Exhibition:
24 - 25 Aug 2010
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 Mr Bryn Phillips,
Group IT Manager Peermont Global Limited Bryns responsibilities include IT Governance and Business Continuity Planning (Not just IT) for the Group. The Business Continuity management process was developed using the guidelines of PAS 56, which subsequently became BS25999. He currently has overall responsibility for the highly regulated business critical Gaming Systems across the group.
He has spent most of his career within IT in the Gaming Industry. He started off with Sun International, moving from a Resort IT Manager to Divisional IT Manager and finally to Group IT Support Manager.
After a two year break as IT Manager for the Botswana Power Corporation he returned to the Gaming Industry with Peermont Global, and now includes IT Governance and Corporate Business Continuity Planning amongst his responsibilities.
Bryn holds B.Com from The University of Natal.
His professional qualifications include CISA, CISM and CGEIT.Appearing: IT Service Management Day, Mond 23 August 11.15am Panel session: ITIL (v3) adoption strategies for the African
service desk
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Getting started with service management – using ITIL to help you
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Key aspects of effective service management
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ITIL V2, ITIL V3, COBIT, governance, ISO2000, etc – do I have to
choose?
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Adapting ITIL to your situation in the African marketplace
Service Management Specialist,
IBM Tivoli Mr Calvin Ferreira, Manager: ITIL Process Development,
Imperial Bank Mr Bryn Phillips, Group IT Manager,
Peermont Global Limited 1.30pm Virtualisation – implementing the 3rd biggest wave to hit the IT Industry
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The impact on infrastructure and operations
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Challenges of introducing virtualisation such
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Cost-effectiveness of integrating processes with virtualisation
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Will it affect staff turnover?
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Individual machines’ high performance
Mr Bryn Phillips, Group IT Manager,
Peermont Global Limited |
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Platinum Sponsor:
Silver sponsor:
Bronze Sponsor:
Technical Breakfast Sponsor:
Visitor lounge sponsor:
Speed networking sponsor:
Exhibitors:
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We are busy putting together the agenda for IT Service Management World Africa 2010.
If you would like to participate as a speaker and present a paper please contact us.
Lauren Dansky – Conference Manager +27 (0) 11 516 4954
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