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delegate faq

Some Frequently Asked Questions from our delegates

Need to know more? The answer to your question may be here.
If not you can contact Prima Castelino, prima.castelino@terrapinn.com, right now



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If you require a visa to attend this conference, once you have paid, we can supply you an invitation letter to take to the embassy with you. However, we can not take responsibly for arranging your visa or if the embassy refuses.
 
Prices are converted according to the recognised exchange rate on the day you book.
For current rates visit: www.oanda.com/convert/classic
 
Payment is due in 7 days. The conference registration pack will be sent to you once payment has been received.
 
We accept payment by the following methods:
  • Bank Transfer
  • Crossed cheque made payable to Terrapinn
  • Diners Club
  • Visa
  • American Express
  • Mastercard (Access)
 
Earlybird discounts and group discounts are available, for full details please contact Saima Siddique, saima.siddique@terrapinn.com
 
No, we do not combine discounts but we will honour the discount that is better for you.
 
Should you be unable to attend, a substitute delegate is welcome at no extra charge. A charge of 50% of the registration fee plus an administrative charge will be made for cancellations received in writing at least 4 weeks prior to the conference.

Alternatively, you may choose a credit note for the full value of the registration price, which may be put towards any other Terrapinn event.

The company regrets that no cancellations can be accepted within four weeks of the conference start date. Prepayments will not be refunded and invoiced sums will be payable in full, except in cases where it has been possible to mitigate loss. Course documentation will, however, be sent to the delegate.

Terrapinn reserves the right to alter the programme without notice.
Yes, should you be unable to attend, a substitute delegate is welcome at no extra charge.
 
To receive further information about this event and related events from Terrapinn, please forward your full contact details to Saima Siddique, saima.siddique@terrapinn.com

We need to receive the following information in order to add you to our lists:
First name
Surname
Job title
Organisation name
Full address details
Telephone number
Fax number
Email address
Event / topic of interest
 
If you no longer wish to receive communication from Terrapinn, please send an email to Saima Siddique, saima.siddique@terrapinn.com. Please note it may take 7 days for your request to take effect.

We need to receive the following information in order to remove you from our lists:
First name
Surname
Job title
Organisation name
Full address details
Telephone number
Fax number
Email address
 
The dress code at all our events is business/casual.
 
Conference registration will take place in the morning of the first day of the conference. Please come to the ETFs & Indexing Investments MENA 2010 reception desk by 8.30am.

Workshop registration will take place on the first day of the workshop. Please arrive promptly.
 
Refreshments will be served at regular intervals during the conference. The registration price includes a buffet lunch on all full conference days. Please let us know if you have any special dietary requirements.

Breakfast and evening meals are not included unless otherwise stated in the registration package.
 
If you have any special needs or disabilities please do let us know when you register for the event.
 
You will receive a workbook when you arrive at the event which contains white papers and information on the conference.

Speaker presentations are available on the CONTACT website one week after the conference.
 
Documents will be available on the CONTACT website within one week of the conference finishing.

Full details on how to download the documents will be emailed to all participants and these instructions are also posted on CONTACT. Please contact Saima Siddique, Tel: +971 4 440 2507 or email saima.siddique@terrapinn.com if you need further instructions 
 

If you have any feedback about the conference, speakers, topics or venue please contact the conference manager David Beguely, david.beguely@terrapinn.com - or leave an anonymous comment here.
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Event sponsors
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Gold sponsors:
 
 
Silver sponsor:
 
 
our speakers
Speaker photo
Deborah Fuhr
Managing Director, Global Head of ETF Research & Implementation Strategy
Blackrock
Speaker photo
Alan Durrant
Chief Investment Officer, Asset Management Group
NBAD
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Mufaddal Idris Khumri
Head-Islamic Banking Division
ADCB
Speaker photo
Sean Daykin
Head of Investment Funds
Emirates NBD Asset Management
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Raghu Mandagolathur
SVP-Research
Kuwait Financial Centre
 

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