|
Conference day one: Tuesday, 10 November 2009
|
| Strategies for seizing the current and future opportunities in the Indian telecommunications industry |
|
9am | Registration and morning coffee
|
9.15am | Chairman’s opening remarks |
| |
|
9.30am | Keynote: Finding the right business model – leveraging new revenues opportunities with differentiated services
- Ensuring reach, stability and consistent performance
- Addressing critical growth segments and supporting new services
- Reducing operational expenses, and driving service excellence
|
| | Mr Christian Michaud, Senior Vice President, Product Marketing and Business Development, Global Voice Solutions, Tata Communications
|
10am | Keynote address: Evaluating the investment opportunities in India’s telecoms sector and how investors can successfully tap into them
• Determining the state of the current telecoms industry - growth and demand drivers
• How has the broadband industry evolved in recent years and where are the current investment opportunities?
• Gaining a foothold in the burgeoning mobile sector - strategies for success
Invitation to Shri R Chandrashekhar, Secretary, Department IT, Ministry of Coommunications & Information Technology, India
|
10.30am | Keynote address: Mapping the blue print of the Indian telecoms industry in 2010 and identifying the new areas of growth
• How will the new government initaitives enhance the growth and development of India’s telecoms industry?
• Strategies for leveraging and developing the key drivers that continue to spur the industry’s growth
• Moving ahead - building successful partnerships between the government and private sector
Invitation to Sachin Pilot, Hon'ble Minister of State for Communications & IT, Government of India
|
11am | Morning refreshments
|
| Tapping into the current opportunities in the Indian telecommunications industry |
|
11.30am | Keynote panel discussion: Seizing the current market opportunities to enhance your business profitability
• Identifying and seizing the current opportunities in the market - knowing where to find them and how to tap into them
• Opportunities for potential partnerships and industry collaborations for greater business profitability
• Strategies for enhancing the development of the telecommunications industry |
| | Moderator: Mr Sukanta Dey, Emerging Business President, Tata Teleservices
|
12.15pm | Case study: Transforming our business to seize the opportunities of the new IP-world
• Leaping into the future of interworking across all networks, technologies and services
• Using R&D investments, infrastructure deployment, techologies, services as foundations for industry-leading wholesale solutions
• Making the retail services of tomorrow come true
• Turning technological developments into new revenue streams
• Reshaping the business beyond deployment of technology and infrastructure
• Defining the challenges of the IP transition and developing an industry-wide collaboration strategy to meet them |
| | Philippe Millet, Senior Vice President, Marketing, International Wholesale Solutions, Orange
|
12.45pm | Networking lunch sponsored by Tata Communications
|
|
Conference day one: After lunch
|
| Enhancing and maximising the opportunities in broadband communications |
|
1.45pm | Opening keynote: Getting real profit from future-proof FTTx Network in Hong Kong
• Overcoming the FTTB/FTTH provisioning challenges in a mass metropolitan environment
• Starting from scratch – developing an FTTB/FTTH infrastructure without the burden of a legacy platform
• Hybrid deployment of Metro Ethernet and GPON with practical examples in Hong Kong
• Leveraging FTTB/FTTH to create a reverse digital gap
• Building an 1Gbps-to-the-home network for US$130/home pass
• Achieving a positive free cash flow and net profit as a result of increasing subscriber, revenue, ARPU and decreasing churn |
| | Mr Daniel Lo, Head - Next Generation Network Development, Hong Kong Broadband Network
|
2.15pm | Determining the pricing strategy of broadband communications for enhanced revenue potential
• Strategies for circumventing fixed broadband pricing
• Meeting customers’ expectations of higher broadband speeds at a lower operational cost
• Getting the pricing right - what are the factors to consider? |
| |
|
| Customer retention strategies |
|
2.45pm | Strategies for successful customer retention with special reference to telecommunication industry in Sri Lanka
• Competition and market saturation trends, enhance the importance of customer retention in your bottom line
• Your ability to add value to the business is the primary determinant in the retention decision of corporate/ wholesale business sectors
• Whilst role of price is being relatively insignificant, relative importance of determinants vary on the type of role an individual perform in an organisation. |
| |
|
3.15pm | Afternoon refreshments
|
3.45pm | Successfully reducing ‘churn’ in a highly volatile industry
• What can operators do to enhance customer
loyalty and retention?
• Value added services - does it really appeal
to the customer, even at no cost?
• If all else fails - what’s the backup plan? |
| |
|
| New business models for growth and revenue opportunities
|
|
4.15pm | Re-defining the realm of corporate social responsibility
• Ensuring CR strategy vs evolving CR strategy
• Linking CR with the triple bottom line and what is deemed material to the organizations legitimate stakeholders
• Striking equilibrium between integral and outreach CR activity |
| |
|
4.45pm | Evaluating the investment opportunities in India’s telecom sector and how investors can successfully tap into them
• Determining the state of the currenttelecoms industry - growth and demand drivers
• How has the broadband industry evolved in recent years and where are the current investment opportunities
• Gaining a foothold in the burgeoning mobile sector - strategies for success |
| |
|
5.15pm | Chairman’s closing remarks
|
5.20pm | Close of conference
|
|
Conference day two: Wednesday, 11 November 2009
|
|
|
8.30am | Registration and morning coffee
|
9am | Chairman’s welcome address
|
| |
|
| Determining current regulation frameworks and policies for enhancing international connectivity |
|
9.15am | Dialogue with the regulators: Evaluating India’s role in fostering greater international connectivity in Asia and Middle East
• Leveraging on India’s geographic position to bridge the communications divide between:
-India and Middle East
-India and Asia
• Promoting cross border communications and connectivity through collaborations, partnerships and network sharing amongst Indian and International telecom operators
• Roadmap of the future
|
9.15am | Licensing and its impact on the commercialisation of Wimax, 3G and next generation networks
• Addressing the current pricing and avaliability of spectrum
• The future of new technologies implementations in light of the current licensing issues
• Removing the road blocks to 3G/NGN commercialization delays |
| | Dr Mahesh Uppal, Consultant & Telecom Analyst, Director, Com First (India) Pvt Ltd
|
10am | Morning refreshments
|
10.30am | Enhancing India’s international connectivity through submarine networks
• Evaluating recent capacity drivers in India that is leading to more submarine cable projects in recent years
• Is submarine cable connectivity a lower cost alternative to satellite communications in the long run?
• Will having lower cost international connectivity translate to greater savings for the enterprise customer? |
| |
|
| Strategies for successfully tapping into the rural market |
|
11am | Industry dialogue: Developing key strategies for tapping into the rural market effectively
• Understanding the rural communities needs and affordability – broadband, mobile broadband, wimax
• Designing a robust telecom infrastructure to enhance the connectivity of the rural customer
• Developing a service offering that will engage their loyalty retention
• Evaluating the costs of technology infrastructure deployment and balancing these costs with the need to provide telephony services to the rural communities
• Case study examples |
| |
|
11.45am | Trends and strategies for growth in the telecom sector
• New Operators and MNP - Price War - Industry level trend --> Vol expansion at the cost of ARPU and Margins
• New operators - coverage in the under-covered regions (Rural and semi-urban play)
• 3G and value added services - increasing the share of wallet from the high-end customer bases
• MNP - may create a dog eat dog fight for the top end customers for the initial 3-6 months before things settle down |
| |
|
12.15pm | Networking lunch
|
|
Conference day two: After lunch
|
| Evaluating current content drivers and its impact on bandwidth demand |
|
1.15pm | Keynote: Identifying the current content drivers shaping bandwidth demand
• What are the current content drivers?
• Evaluating illegal video and file sharing impact on capacity demand drivers
• High definition TV and IPTV and its impact on bandwidth consumption |
| | Ms Sujata Dev, Chief Executive Officer & Managing Director, Time Broadband
|
1.45pm | Panel discussion: Value added services - Exploiting this huge market to maximise revenue streams for the various players in the industry
• Catering to the demands of different customer mix
• Partnering with telecom operators to package a service offering on their networks
• Enhancing customer usage to increase revenue for content provider and telecom operator |
| | Mr Ishwar Jha, Senior Vice President, Zee Entertainment Enterprises Ms Sujata Dev, Chief Executive Officer & Managing Director, Time Broadband
|
2.30pm | Successfully utilizing VAS service to increase ARPU
• What are the current VAS drivers?
• Attracting the intended audience with the
right mix of VAS applications
• Mobile payments - is it a bane or boon for operators? |
| |
|
3pm | Strategies for fully maximizing returns from VAS applications
• Dealing with new regulations and policies on VAS services
• What price is right? How much to charge consumers for using this service?
• Defining a business model for mobile community based services |
| | Mr Azmi Daud, Head - Content Provider Solutions, Celcom Berhad Mr Rohit Gupta, AVP - Value Added Services & Enterprise Market Planning, Tata Teleservices
|
3.45pm | Afternoon refreshments
|
| Recent technological drivers shaping the wholesale industry |
|
4.15pm | Closing keynote: Strategies for dealing with increasing competition from mobile broadband
• Mobile broadband - does it spell the end of the regime of the fixed line operators?
• Reducing customer switch over rates with VAS offerings to entice retention
• Competitive advantage strategies to stay ahead of the game |
| |
|
4.45pm | Chairman’s closing remarks
|
4.50pm | Close of conference
|
