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Day One – Wednesday April 22 2009
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8am | Registration and coffee
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| IMPROVING BUSINESS PROCESSES AND CUSTOMER EXPERIENCE TRHOUGH NETWORK INNOVATION |
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9am | Official Chair Opening: How telecommunications is still valuable even though transport services have lost value
- An alternative view on the components of telecommunications that provide "value"
- Transport - synonymous with access?
Information - synonymous with content?
- Customer management - but of which relationships?
- What has really changed in the telecommunication's value chain?
- How network operators can add new value without becoming content players?
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9.20am | Keynote: Providing a future-proof foundation for delivering advanced IP multimedia services in order to arrest the drop in traditional voice business
• Balancing the short-term need of optimising fixed broadband networks with the flexibly required for next generation access technologies
• Quantifying the opportunities and benefits presented by the delivering a superior customer experience through advanced networks
• Providing additional value to subscribers, content owners, application providers and advertisers through the network
• Creating common architectures for mobile and wireline customers – the role of the operator in creating a painless end-user experience in an all IP age
• Moving beyond pure technical fixes - developing a relationship centric network not a pure tech play
• The features that stand the best chance of growing revenue and retaining customers and the best technology to accommodate those features – going beyond recouping the initial subscriber acquisition costs |
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9.40am | Keynote: Decoupling costs from traffic - the business rational for NGMN deployment
• The economic un-sustainability of NGMN – the need for new business models to be developed in parallel with the 4G technical development
• Looking at required data rates required to support 4G services – usage patterns, penetration rates, backhaul capacity on the order of 40-100 Mbps per cell site
• Translating high traffic on networks into high revenues by creating a viable ecosystem - how to ensure margins when revenue and traffic are decoupled while cost and traffic remain coupled? |
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10am | Keynote: The opportunities presented with the advance of disruptive access technology
- Driving advanced digital delivery into residential and SOHO networks by supporting services that are that are affordable for end users and profitable for operators
- Maintaining network flexibility to ensure the ability of operators to respond effectively with the market dynamics of the next decade
- Providing a consistent and open User-to-Network Interface (UNI) to enable consistent experience
- Supporting interoperability between IMS and non-IMS consumer electronics
- Future proofing and interoperability - creating complementary elements within FTTH, VDSL2, WCDMA/HSPA and LTE
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10.30am | Morning coffee and tea
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| TRANSITION TECHNIQUES FROM LEGACY TO CONVERGED ACCESS NETWORKS |
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11am | Keynote: Ensuring consistent quality of experience across multi-network infrastructure
• Examining the drivers for building highly scalable networks
• Lowering overall operating cost while enjoying a faster time to market
• Building a flexible infrastructure that allows intelligent network functions closer to the subscriber |
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11.30am | Keynote: Implementing network transformation that will enable the delivery of both traditional and next-generation services over simplified, flexible network architectures
• Boosting network capacity and managing increased traffic growth by capitalising on existing assets
• Introducing new multimedia voice, data, audio and video services across multiple networks both quickly and reliably
• Innovating intelligently by using existing assets – which services can be delivered and managed today with the existing network infrastructure?
• Integrate existing BSS and OSS and incorporating an IMS service delivery system
• Identifying new and emerging technologies that will lower cost and improve performance of access networks |
| | Paul Gainham, Director of Service Provider Marketing, Juniper Networks
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12pm | Developing technology around the services that customers want
• The future of access technologies – How will it evolve?
• How will new access technologies impact current business models, their processes and ways of working?
• How will operators be able to exploit the new technologies in a more sustainable manner? |
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12.30pm | Panel: Selecting the future access technology to deliver bandwidth hungry services
• Selecting an end-to-end fibre infrastructure to deliver high bandwidth and support high-quality video services
• The economics of access technology that they provide network planners (even cable network planners) with a more straightforward decision
• The importance of instant gratification with applications such as gaming, voice over IP (VoIP), and personal video conferencing – understanding the difference between bandwidth demands and network delays
• What technologies are best suited to deliver the high-bandwidth quick response time demands that will only worsen over time?
• The economic benefits afforded to users of the dominant technology
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1pm | Networking Lunch
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2pm | Keynote: Overcoming a crisis in transport to create an efficient and flexible transport model
• Tackling TDM networks and the SDH model
• Overcoming the challenges of adopting Ethernet for both revenue services and transport
• Bringing a packet-centric rather than circuit-centric approach to networks
• Developing new management and architectural paradigms to overcome inherent structural challenges
Paul Gainham, Director of Service Provider Marketing EMEA, Juniper Networks
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| | Paul Gainham, Director of Service Provider Marketing, Juniper Networks
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2.30pm | Panel: Selecting the path towards NGN migration for MSOs
• Upgrading digital platforms to deliver advanced services - VOIP, bandwidth-on-demand, video-on-demand, home security, real-time gaming, IPTV and SME services
• Adding fibre extensions to conventional HFC networks and integrating and consolidating legacy networks to ensure innovation
• Providing significant increase in bandwidth capacity deliverable to the home through the deployment of DOCSIS 3.0
• Will Radio Frequency Over Glass (RFOG) drive cable deployment of PON technologies
• How quickly cable operators will actually install fibre-to-the-home (FTTH) lines?
Paul Kerney, CTO, ONO (Spain)
Jan Vorstermans, EVP Technology & Infrastructure, Telenet (Belgium)
Paul Hendricks, CTO, Ziggo (Netherlands)
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3.10pm | Panel: Meeting the business requirements of service innovation through deploying a SDP
• Defining the requirements the platforms and technologies must support by defying which services the operator should brand versus what it should just enable
• Opening up operator networks to third-parties - bolstering the ability of operators to raise revenues through Content Delivery Management, BOSS integration and the Telco Application Network Interfaces
• Using a SDP for IMS applications interaction with legacy services, such as SMS, MMS, and LBS
• A horizontal approach to delivering next-generation converged services – is it cheaper to deploy services as a vertical than incur the additional costs of deploying an SDP?
• Future proof investment in SDP platforms through scalable SOA architecture
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3.50pm | Speed networking
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| DELIVERING NEW SERVICES BEYOND TODAYS ENTERTAINMENT AND COMMUNICATION |
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4.20pm | Panel: Panel: Selecting the future access technology to deliver high bandwidth services such as IPTV
• The role of home backbone networks in ensuring service assurance and uptake of high-revenue and quality-demanding offerings
• Deploying home networks as a service differentiator and to retain customer loyalty
• Reducing the gap between the promise of home networks and the reality of customer frustration - creating a unifying standard for the different home network technologies, aimed at distributing next-generation service-provider offerings
• Whole-home wired backbone networks – the success of MoCA, HomePNA 3.1, HomePlug and UPA worldwide
• Transition techniques for a smooth migration from IPv4 to IPv6
• Managing and controlling interactions between the femtocells and the wireless network infrastructure in the home -
• Developing a new triple-wire standard for home networking with the G.hn standard - what does the wired networking industry need to make this unification happen?
• Using UWB technology to open new applications for UWB over both wireless and wired communications channels |
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5.30pm | Case Study: The value proposition of new verticals for the telco operator by managing the physical assets of the home
• Opportunities in e-Health for Telcos through the deliverance of e-Health Services in the connected home
• What products and strategies are utilising the home automation market?
• Revolutionising the management of energy from its point of generation to the point of consumption
• Current initiatives, past experiences, and future opportunities for control systems and services enhancing demand response, billing, added-value customer services and by improving corporate |
| | Mrs Petra Wilson , Chairperson, European Policy workgroup, Continua Health Alliance
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6pm | Cocktail reception
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Day Two – Thursday April 23 2009
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8am | Registration and coffee
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| DELIVERING TOP-QUALITY MULTIMEDIA AND DATA SERVICES WITH NGMN |
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9am | Official opening and welcome by chairperson
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| | Michael Horn, Senior Director Field Marketing, PAPN - IP Networks
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9.20am | Keynote: Ensuring the smooth evolution both for network infrastructures and applications within NGMN structures
• The evolutionary path that operators should adopt in their move to advanced mobile networks
• Making efficient use of carriers’ existing and future spectrum resources to ensure greater value
• Phasing in NGMN investment while continuing to maximize the return on current 3G technologies – creating a sustainable business plan that proves flexible enough to sustain operator strategies and technology developments |
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9.40am | Keynote: Creating personal broadband services in NGMN
• Trends in mobile data market and technology evolution to handle continuous growth of data traffic
• KT’s business strategy to get a network synergy
• Deploying WiMAX network with improving indoor coverage and security
• Providing various application and services to meet customer needs
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| KEY ENABLING TECHNOLOGIES – NETWORK EVOLUTION |
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10.20am | Panel: Meeting the need to be "constantly connected” through the growth of existing HSPA WCDM networks and successfully migrating to LTE
• Extend and improve user experience through adaptable existing architectures – what is possible with UMTS and CDMA 2000 protocols?
• Providing capacity increase in the existing network through software enhancements with no additional hardware - enabling the operator to encourage more data usage at a minimal additional cost through the use of software upgrades
• Aiming beyond HSPA with the development of migration to LTE/SAE technology
• Moving on to the promise of much higher bandwidths with 3.5G technologies – the promise of better spectral efficiency, higher throughput, and lower latency than W-CDMA/HSPA
• Overcoming the base station processor and backhaul bottleneck - successfully deploying LTE and other next-generation communication systems that require a huge jump in data rates
• Achieving higher system performance compared to that of LTE - satisfying end user demand and be sufficiently competitive against mobile WiMAX
• Moving towards software-defined radio (SDR) to cope with all the different integration needs
• The tipping point – has LTE now gained an advantage in terms of cost and interoperability due to the accelerating pace of development that wider industry support has brought?
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11am | Morning coffee and tea
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11.30am | The Next Generation of Heterogeneous Networks - A Challenge to Test beds
- Configuration and optimization options brought about by LTE/SAE and WiMAX architectures
- Running applications seamlessly across heterogeneous technologies
• Exceeding the capabilities of test labs to create solutions for mixed networks
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12pm | Panel: The place of WiMAX in the mobile broadband revolution - the near term reality of new data services on innovative devices
• How realistic are claims of both WiMAX when it comes to cost savings on network build-outs, relative to GSM or CDMA-based networks?
• Moving WiMAX out of its traditional into the mobile – ensuring true network interoperability and a high quality of service among user devices and network equipment
• Interoperability developments surrounding the delivery of an end-to-end services - deploying dual- or multi-mode devices that are interoperable with established 3G technologies to ensure network coverage
• Managing customer expectations with IEEE 802.16e deployment
• The ability of femtocells to overcome concerns relating to in-building coverage in the 3.5GHz spectrum without the need for 2.5GHz licenses
• Overcoming the backhaul bottleneck by applying operational innovation |
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12.40pm | Networking lunch
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1.40pm | Panel: Effectively developing and brining to market new access technologies
• Ensuing technology expansion and future innovation with the use of new business models
• Network transformation and time to market savings with the rollout of new technologies
• Developing business while granting savings in operational processes
• Separating the operational model from the physical presence |
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| DEVELOPING THE NEW BUSINESS MODELS THAT CAN BE IMPLEMENTED WITH NGMN |
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2.20pm | Panel: Converged enterprise networks and the future role of the operator
• Extending further into the enterprise network by brining together business and technology architectures
• Driving the adoption of mobile centric devices further into organizations
• The role of enterprise WiMAX connectivity and Saas in securing the enterprise space
• Will picocells and femtocells deliver on their promise of expanding the delivery of data seamlessly throughout the home and office environment?
• Deepening the relationship between the fixed network and the mobile enterprise network
Ajay Joseph, CTO, iBasis
Nauman Jaffar, Senior Manager, Product Development and Management, TELUS
Abdulrahim M. H. Al-Bahlani, Director Network Business Unit, Omantel
Fredrik Zetterlund, Founder Spring Mobil, Vice President, OnePhone
Hisham Abdulaal, CTO, Mena Telecom
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3pm | Afternoon Tea
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3.30pm | Panel: Developing a variety of innovative services with network-based location services and Machine-To-Machine (M2M) applications
• Looking outside the core operator business and taking advantage of the M2M opportunity
• Moving from features and functionality in devices to service opportunities created by directly connecting products to the Internet
• Is there room for operators to derive significant revenues from niche market opportunities?
• What services offer the greatest opportunities for operators to move into vertical markets?
• Mobile-to-Mobile (M2M) payments
• Mobile resource management (MRM) applications opportunities for operators
• Deploying location enabled consumer services and enterprise solutions
• The challenge of crossing into many vertical industries that have unique technical and business requirements - integrating M2M based solutions into their exiting IT infrastructure |
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4.15pm | Cocktail reception
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Day Three – Friday April 24 2009
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8am | Registration and coffee
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8.50am | Official opening and welcome by chairperson
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| DRIVING ICT SERVICE ADOPTION IN EMERGING MARKETS |
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9am | Keynote: Paving the way for the introduction of advanced broadband and multimedia services – boosting network capacity and managing increased traffic growth
• Providing quality IP transport and allow the operator to introduce high-quality multimedia services
• Offering customers state-of-the-art multimedia services with a very short time-to-market - requirements for low cost reliable broadband provision in the developing world
• How to implement and continually change the network – making connection a reality for developing economies through deploying service migration and inter-working strategies
• Evolution of the organisational structure as the subscriber base grows exponentially in a short time frame
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9.20am | Keynote: Which access technologies will drive significant operator revenues?
• Considering alternatives to UMTS or CDMA EV-DO in emerging markets with the 4G value proposition
• Providing an essential building block in meeting demand for wireless broadband – the potential savings in transit investment in moving straight to 4G class technologies
• Choosing the appropriate technology based on the application and business case - facilitate economies of scale for operators and securing the availability of standardised terminals and devices
• Provide greater cell coverage and manifold capacity/speeds at cheaper rates than 3G
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10am | Morning coffee and tea
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| BUILDING OUT BROADBAND NETWORKS |
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10.40am | Developing expensive network upgrades for data and voice services in emerging markets
Depending not only on technology performance - the readiness of the underlying ecosystem as a key factor in the attractiveness of delivering mobile broadband attempting to drive cost down
• Structural cost advantages of being able to piggy-back on existing 3G infrastructure – avoiding costs, delays and quality issues associated with integrating new dedicated equipment
• Will Mbps rates prove sufficient with the rollout of HSDPA/HSDPA+ technology in developing economies?
• Starting preparations for the next standard by offering flexible bandwidth- advanced modulation and antenna systems (MIMO)
• W-CDMA/HSPA – will these technologies become redundant by the acceleration in the time to market of the 4G mobile WiMAX and LTE standards? |
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11.10am | Panel: Building a viable economic case for WiMAX in developing economies
• Advanced Mobile WiMAX solution with MIMO technology – the real market opportunity
• How will WiMAX operators be able to differentiate themselves from 3g operators?
• Wireless local loop through the implementation of WiMAX - the cost-effectiveness and limitations of other technologies such as copper, coaxial cable and fibre
• Overcoming the cost constraints of CPE and the limited availability of enabled devices
• Considering the high cost of building backhauling capacity infrastructure needed to move data to each radio cell site
• The evolution of WiMAX business models in emerging markets with the development of community broadband wireless (municipal/county) networks
Indra Utoyo, CTO & CIO, PT Telekomunikasi (Indonesia) |
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12pm | Networking lunch
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| MOVING BEYOND ACCESS TECHNOLOGY AND NETWORK REACH WITHIN GREENFIELD SITES |
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1pm | Panel: Offering valued added IPTV services in emerging markets
• Migrating to next generation TV services without building out dedicated nationwide infrastructure – transporting across which type of broadband infrastructure?
• IPTV personalisation and the flexibility of VoD
Wofgang Breuer, CTO and Operations Officer, Romtelecom (Romania)
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1.30pm | Panel: Increasing the affinity for data in emerging markets to become profitable with low-disposable income customers
• Expanding growth by connecting the unconnected - the key differences in the mobile data business models of developed and emerging markets
• Which empowering services will drive data revenue in developed and emerging markets?
o Income generation
o Security and survival
o Logistic and inventory tracking services
o VoiceSMS services
• Creating a eco-system that stimulates local innovation - allowing end-users to derive greater utility from mobile technology
• Encouraging the development of sustainable business opportunities to ensure that the ARPU is sustainable
• Balancing low and high end-user segments to help control the key instruments of the business operations |
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2pm | Panel: Becoming a mobile service retailer by improving access to financial services by providing service provision in the MMT ecosystem
• Mobile penetration vs access to banking services in emerging markets
• Launching and drive consumer adoption of MMT as a valued add for MNOs
• Forming successful partnerships between banks and MNOs
• Extending MMT into a broader suite of mPayments services: domestic and international remittances, airtime topup, utility bills, microfinance loans and payroll
• Sustaining success – what and how to monitor, scale and revise the MM user experience in emerging markets? |
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2.40pm | Closing remarks by the chairman
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