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Workshops:
1st June 8:30am - 4:30pm
Conference:
Day 1
2nd June 8:30am - 5:30pm
Day 2
3rd June 8:30am - 5:30pm
Day 3
4th June 8:30am - 5:30pm
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Malcolm Fry
IT Industry luminary and Author
Julie Mohr
Principal Research Analyst
BlueprintAudits
Vicki Coleman
Group General Manager ICT
Railcorp
Simon Gould-Thorpe
CIO
Honda NZ
John Dunn
CIO
HiFert
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Terrapinn has established an 'Pacrim' networking group on LinkedIn for members to communicate with each other, share news and keep in touch with colleagues.
» Join our LinkedIn networking group
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PacRim IT Service Management and Help Desk Support conference 2009
The region’s only independent forum for IT professionals to develop strategy to improve IT support services, ITSM and IT performance
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Where passionate service management
professionals learn to improve the performance of IT
- 2 International keynote speakers back by popular demand plus 40+ speaker faculty
- Olympic champion, Michael Milton delivers an inspiring talk on "Living your dream: achieving your goals and striving for
excellence"
- Participate in an interactive forum designed for your business and personal development needs
- Get the most out of your staff and build an award winning service desk
- Streamline IT processes, learn how to do more with less during the financial crisis
PacRim 2009 is a priority for all passionate service management professionals – no other event will be able to provide you with a one stop shop to effectively improve the core systems of your IT department while improving the performance of your people and addressing your career development needs.
read the rave reviews from the 2008 event
» Find out now
» Take a look at last year's programme
» Reserve your seat now
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Log on to contact now
Roundtable session run by COPC
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PACRIM 2009 is a priority for all IT professionals who are striving towards service management excellence
No other event will give you a complete independent guide to driving improvement on issues such as:
- IT alignment with business strategy and the crucial role of service management
- Doing more with less in times of economic uncertainty
- Defining the core aspects of your IT Infrastructure Library
- Streamlining IT processes
- ITIL implementation and the shift to v3
- Improving the performance of your people
- Best practice cost, problem incident, change and people management
» Take a look at last year's programme
» Reserve your seat now
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For sponsors
This is the leading Australian event that attracts managers from the help desk and support services industry.
The exhibition provides a one-stop purchasing solution for executives charged with delivering increased sales and customer retention. The exhibition is only for conference delegates.
Partnerships for 2009 are limited. This event will sell out. If you would like to be part of an elite group of sponsors and exhibitors at the conference, you should register your interest with Saul Dollimore.
» See sponsorship options
» I've a leading brand & i'd like to sponsor
» Find out how you could benefit
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 What’s on the floor for 2009
- Choose your own adventure: Three intensive conference days with overarching plenary sessions and dedicated Strategic, Customer & People streams allowing you to customise and cater to your own development needs
- 40+ speakers with 25+ new faces: representing passionate senior IT service management executives across the region
- Interactive conference format: 15+ hours of networking opportunities with like minded industry peers - plus more 1 on 1 time with the experts then ever before
- Over 20 case study presentations: Hear from the best and learn what new approach your organisation can take to improving the performance of your department
» Find out more
» Looking for an event taking place sooner or in a different part of the world?
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