Contact Centres World Africa 2010 brings you a dedicated exhibition showcasing world-class solution providers to the industry. Progressive African businesses are continuing to not only embrace customer management, customer service and contact centres, but have identified these as survival strategies. These decision-makers will be looking for your solutions when they visit and attend Contact Centres World Africa 2010.
Contact centres World Africa 2010 will be co-located with two other exciting events, Customer Management World and Help Desk & IT Service Management.
Are you looking improve your call centre efficiency? Find out about the latest technology? Or do you have the ideal technology or product that these contact centres are looking for?
Are you considering ITIL implementation? Are you not sure how to improve your help desk? Or are you a solution provider that can help companies with the above?
In tight times can you afford to loose even one customer to poor service? Are you looking for innovative solutions? Or do you have the latest innovative products that companies need to use to improve their CRM process?
Who should exhibit?
IT Service Management companies
Help Desk solution providers
Call Centre Software
Call Centre Hardware
Outsourced Call Centres
CRM & customer Analysis
Business Continuity & Disaster Recovery
HR & Recruitment
Consultants – Customer Management & Loyalty
Telephony – VoIP, IVR
Why wait?
Meet with this years partners and visit the mini expo. Official launch Press Conference will be held on 18th August 10:30-11:30