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conference details
Help Desk & IT Service Management World Africa 2009  will take place:
Mon, 17 Aug 08:30 - 17:00
 
Happening in the same week:
 
Contact Centres World Africa - 2 day conference:
18 & 19 August, 08:30 - 17:00
 
Customer Management World Africa - separately bookable conference day
20 August, 08:30 - 17:00
 
2 x workshops - choose from 1 of 2 workshops
21August, 08:30 - 17:00
 
Register online now
or call +27 (0) 11 516 4026

 

 
speaker faq Innovation for 2010

New and exciting...

Contact Centres World Africa 2010 brings you a dedicated exhibition showcasing world-class solution providers to the industry. Progressive African businesses are continuing to not only embrace customer management, customer service and contact centres, but have identified these as survival strategies. These decision-makers will be looking for your solutions when they visit and attend Contact Centres World Africa 2010.

Contact centres World Africa 2010 will be co-located with two other exciting events, Customer Management World and Help Desk & IT Service Management.

Are you looking improve your call centre efficiency? Find out about the latest technology?  Or do you have the ideal  technology or product that these contact centres are looking for?
 

Are you considering ITIL implementation? Are you not sure how to improve your help desk?  Or are you a solution provider that can help companies with the above?
 

In tight times can you afford to loose even one customer to poor service? Are you looking for innovative solutions? Or do you have the latest innovative products that companies need to use to improve their CRM process?

Who should exhibit?
  • IT Service Management companies
  • Help Desk solution providers
  • Call Centre Software
  • Call Centre Hardware
  • Outsourced Call Centres
  • CRM & customer Analysis
  • Business Continuity & Disaster Recovery
  • HR & Recruitment
  • Consultants – Customer Management & Loyalty
  • Telephony – VoIP, IVR
  • Why wait?
Meet with this years partners and visit the mini expo. Official launch Press Conference will be held on  18th August 10:30-11:30
 
 
RSVP by the 10th August 2009

Free entrance to the mini expo
18th August 2009 12:00-15:00
19th August 2009   12:00-15:00

» Register me to visit the expo launch

 
co-located with
17 August
 
20 August
 
event sponsors
Platinum sponsor:
 
 
 
 
Gold sponsor:
 
 
 
Premier Help Desk & IT Service Management sponsor:
 
 
 
Session sponsor:
 
 
 
Associate sponsor:
 
Business Zone partners:
 
 
 
 

sponsorship opportunities
This is your best sales and marketing opportunity of the year.
 
If you are serious about being positioned as a market leader in the helpdesk sector, then this is the event you need to be at!
 
  Target your market!
For details contact
Debbie Tagg

call for papers
We are busy putting together the agenda for Help Desk & IT Service Management World Africa 2009.

If you would like to participate as a speaker and present a paper please contact Lauren Dansky – Conference Manager on +27 (0) 11 516 4026 or email
 
 
Target your market!

For details contact
Patrick on +27 (0) 11 516 4070 or email