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2008 saw many intriguing presentations by key industry, and branding, leaders. Featured speakers included:
- Geno Church, Chief Inspirational Officer, Brains on Fire, United States of America
- Stafford Masie, Country Director, Google, South Africa
- Jeremy Mansfield, Radio Personality, Highveld, South Africa
- Adrienne Swift, Head of Operations, eBucks, South Africa
- Tim Meara, Head of Customer Care, iBurst, South Africa
Visit the website for more details.
› take a look at last years Contact Centres World website
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This year CMW is will take place:
Tues, 20 August
Other event details:
Help Desks & IT Service Management World Africa 2009
17 August, Mon, 8:30 - 17:00
Contact Centres World Africa 2 day conference
18 & 19 August, Tues & Wed, 08:30 - 17:00
Customer Management World 2009
20 August, Thurs 8:30 - 17:00
2 x Workshops
21 August, Fri, 08:30 - 17:00
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Networking opportunities
Customer Management World Africa gives you hours of dedicated networking time. We offer our attendees the perfect surroundings to relax with fellow industry colleagues during lunches, teas and cocktail functions
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Speednetworking
Speed Networking is a formal part of conference proceedings where all conference delegates meet each other for a short space of time and exchange business cards. They then proceed to form meaningful conference and business relationships. Speed Networking is a unique feature of a Terrapinn event and guarantees heightened networking for all participants
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Cocktail Party
Another chance to network, discuss and do business. Hold the meetings that you pre-arranged using the Contact system and catch up with all the people you met during the Speed Networking session, over a cocktail.
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Contact
Introducing you to your customers, your peers and your suppliers. Contact is Terrapinn's unique online introductionary service. It is simple system designed with event attendees in mind. It is available to all event attendees. Don't leave your meetings to chance. Contact them before the event. Contact them after the event. Stay in contact.
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Lunch time
Networking lunches. With an emphasis on fresh quality food, our extra long lunch breaks allows you the time you need to network with you peers and get that all important meeting
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