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8.30am
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Registration and coffee
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| INCREASING CAPACITY TO MATCH AMBITION |
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9.10am
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Keynote case study: Upgrading Abu Dhabi International Airport – project status, plans and ambition
- An update on the airport’s upcoming plans for further upgrade and improved facilities management
- Developing a new breed of business models for airports to drive bottom line success
- Critically reviewing the potential of the Middle East’s airports to become global hubs
- Developing the retail, food and beverage outlets at and around the airport
- Assessing the need for a new breed of airports designed to cater to LCCs
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9.50am
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The role of airport design and functionality in the visitor experience
- Current and future trends in airport development: what is required of a modern airport?
- The airport as a civic building: how terminal planning, entertainment and cooperation between airports and airlines can produce more than a passenger processing facility
- Improving passenger flow through a combination of design and process
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Mr Bupesh Joshi, General Manager Airport Infrastructure & Services,
Kingfisher Airlines
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10.30am
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Morning Tea
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| FORWARD-LOOKING DEVELOPMENT PLANS |
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11am
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Panel: Working together: maximising the Middle East’s aviation potential through a harmonised development strategy
- Incorporating existing logistical and transport infrastructure into regional airport development projects
- Avoiding over-capacity issues with a coordinated approach
- Developing a new breed of business models for airports to drive bottom line success
- Creating and exploiting the benefits of a global transportation hub
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11.30am
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Airport Cities: the future of civil aviation?
- Where airport cities will work, where they won’t and why
- Quantifying the financial advantages of a large-scale airport development – what hard evidence is there of success?
- Determining the effect of an operational airport city facility on existing infrastructure
- • How many airport cities can the global economy sustain?
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12pm
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IT Integration: Innovative techniques to increase operational efficiencies for airports, airlines, and air navigation service providers
- Discussing innovative techniques to improve operational efficiencies and reduce costs for airports, airlines, and air navigation service providers
- Highlighting stakeholder issues and concerns in context of these diverse operating domains
- Outlining Collaborative Decision Making (CDM) concepts for more accurate real-time information exchange between stakeholders
- Case study to integrate stakeholder business process improvements with IT applications and systems
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Mr Ken Geiselhart, Senior Program Manager,
Lockheed Martin Transportation & Security Solutions
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12.30pm
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Networking lunch
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2pm
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Developing a domestic air transportation network: meeting demand and exceeding expectations
- Providing internal connectivity to promote economic growth
- The role of good governance in meeting citizens’ desire for mobility
- The unique challenges involved in managing regional and domestic airports
- Development opportunities promised by increased liberalization
- Optimising the contribution of a regional or domestic airport to regional and national development
- Developing revenue opportunities and encouraging investment
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Mr Youssef Al Abdan, Director, Southern Airports Operations Affairs, Domestic Airports,
General Authority of Civil Aviation
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| AIRPORT FINANCING AND INVESTMENT |
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2.30pm
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Maximising revenue opportunities beyond aircraft
- Maximise profits from the big four – car hire, hotel, insurance, duty free
- Industry insight into what consumers are buying, expand your product mix with new highly-profitable products
- Double your ancillary revenue with loyalty programmes – learn how it can be your biggest potential earner and increase customer stickiness
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| Ensuring Security |
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3pm
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Exploiting Technology to enhance security operations
- Running an effective Security Operations Center (SOC)
- System Behavior -- inputs and outputs integration
- Utilising rapid resolution and response models
- Implementing the best security systems and applications
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Mr Bupesh Joshi, General Manager Airport Infrastructure & Services,
Kingfisher Airlines
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3.30pm
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Afternoon tea and end of briefing day
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