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Day One, Tuesday 11 November
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8am | Registration and welcome refreshments
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8.45am | Opening remarks by the chairperson
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| AFRICA IN REVIEW – IDENTIFYING KEY GROWTH AREAS
AND OPPORTUNITIES ON THE CONTINENT |
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9am | Ministerial Keynote address: Securing Africa’s water supplies through innovation in management and policy
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Meeting the growing demands on this valuable resource – what are the plans for securing the future of potable water?
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Working towards a sustainable and actionable water program for Africa
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Creating synergy across all levels of government to assist in delivering goals and meeting growth within the sector
Honourable Shaw Kgathi
Assistant Minister
Ministry of Agriculture, Botswana
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9.30am | Keynote address: Harnessing the true potential of Africa’s
water supplies through innovation in management and policy
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Meeting the growing demands of this valuable resource – what are the plans for securing the future of potable water?
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Realising the strategic objectives of the Millennium Development Goals – what are the key deliverables and challenges to be met?
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Working towards a sustainable and actionable water programme for Africa
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Creating synergy across all levels of government to assist in
delivering goals and meeting growth within the sector
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10am | Keynote address: Working towards a clear and defined
water management framework for your utility
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Where does the buck stop? Defining the responsibilities of regional utilities and local government going forward
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Creating a high performance business culture to ensure
service delivery and excellence within the sector
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The political ramifications of changes to water management
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A roadmap for the future – what’s in store for Africa?
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10.30am | Morning refreshments
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| ADDRESSING SUPPLY CHAIN ISSUES THROUGH
INNOVATIVE METHODS IN WATER DEMAND MANAGEMENT |
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11am | Executive panel discussion: Being the big fish –
developing your utility into a sizeable business
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Balancing ‘sustainability’ with business strategy
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Driving business performance and overcoming limitations
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Achieving high return on investment whilst remaining an
efficient provider of quality drinking water
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| | Mr Alex Kaaya, Chief Executive Officer, Dar es Salaam Water & Sewerage, Tanzania
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11.45am | Keynote address: Managing water resources for effective
rural development
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Wise management strategies for water resources in rural areas
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Implementing effective supply management and avoiding
water resource deficits
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Accommodating effective agricultural water usage in rural
water management
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| | Dr. Doris Fisher, Commissioner of Water Resources & Rural Development, Rivers State Ministry of Water Resources
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12.15pm | Opening the tap in rural and under-developed areas:
ensuring demand is met
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Customer centric water delivery – driving customer satisfaction through clear service objectives
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Effectively governing water resources and minimising
wastage whilst still providing reliable services to the indigent
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Innovation in tariff structures and prepaid metering – is this
still a debate to be had?
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12.45pm | Networking luncheon
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2pm | Case study: A light in the darkness – dealing with demand
from the power sector and making it work for you
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Developing a key partnership for growth – lessons from the Lima project
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The value of water for economic and sustainable development – examining the bigger picture and where the power sector fits in
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Green-friendly resourcing – what can we take out of project
Lima?
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2.30pm | Panel discussion: Making every drop count –
best-practice demand strategies for regional
utilities
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What would this strategy look like, and how would you go about implementing it?
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Major projects underway to ensure capacity development – a
look at pipelines and pipeline projects
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Mitigating your losses – managing water leakage within
extended networks
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Waterwise campaigns – making them work for you
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3.15pm | Afternoon refreshments and speed
networking – bring your business cards
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| COLLECTING ON LEAKAGE MANAGEMENT STRATEGIES |
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4pm | Throwing a life raft – reforming water policy and strategy
to meet end-user demands
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The need for flexibility in regulation to meet a changing environment
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Improving legal and institutional frameworks to help deliver
outstanding water responses
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The importance of a forward-focused, future driven strategy
for the African water sector
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| REGIONAL REVIEW – WEST AFRICAN PERSPECTIVE |
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4.30pm | West and North Africa regional panel discussion:
Taking a dip in your neighbours pond – is the
water always clearer on the other side?
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Preview of the current status of water supply and demand in the region
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Exploring the region’s potential for water conservation
through demand management
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Rehabilitation and improvements of existing water demand
management structures
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Forecasting future trends in water supply and demand for the
region
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| | Mr Jack Noble, Manager: GE Infrastructure Europe, Hamma Seawater Desalination Plant Mr John Chabo, Executive Director: Hydrological Services, Ministry of Water, Nigeria
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5pm | Chairperson’s closing remarks and close of day one
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Day Two, Wednesday 12 November
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8.45am | Opening remarks by the chairperson
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| MEETING AND EXCEEDING CUSTOMER DEMANDS
THROUGH INCREASED PERFORMANCE MANAGEMENT |
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9am | Your cup runneth over: delivering excellence to your clients
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Developing a long-term plan for delivering high quality services to your client base
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Strategies to minimise service interruptions
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Customer-centric water delivery – ensuring customer service
is a corporate responsibility
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Decreasing costs whilst still maintaining high quality delivery
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9.30am | Opening the pipelines to effective operation and
maintenance of water supplies
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Ensuring service reliability through increased maintenance – what it means to your bottom-line
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Examining the bottlenecks affecting operation and service
delivery – what can be done to address these issues?
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Solutions to effective operation and maintenance to ensure
sufficient water supplies
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10am | Case study: Managing water leakage through operation
Gcina Manzi
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Who benefits from project Gcina Manzi?
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Affecting local economic development through the social
aspect of the project
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Mission possible – innovation in technology and management
systems
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Underlying reasons behind the establishment of a dedicated
prepayment business unit
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10.30am | Morning refreshments
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| REGIONAL VIEW - WEST AFRICAN PERSPECTIVE |
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11.15am | Case study: Advancements in implementing a leakage
control system in municipal networks
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Knowing, managing and operating a leakage system
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Identifying areas of high leakage and wastage to reduce
pressure
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Conducting water audits of large consumers
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Developing a realistic strategy that can be implemented
successfully
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Cross-departmental implications for NRW calculation and
management
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Monitoring key performance indicators
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| | Mr Fazel Sherrif, Executive Director: Water and Sanitation, City of Tshwane Metropolitan Municipality
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| CRYSTAL CLEAR – INNOVATION IN WATER PURIFICATION
AND QUALITY MANAGEMENT |
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11.45am | Filtering through the challenges of supplying quality water to the masses
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Truth in rumour? How safe is Africa’s drinking water really?
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Treatment options for water quality management
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Planning in advance to accommodate growing needs
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Developing strategies to minimise water use and
contamination
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| | Mr John Chabo, Executive Director: Hydrological Services, Ministry of Water, Nigeria
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| WATERING THE SEEDS FOR GROWTH:
DEVELOPING AND FUNDING INFRASTRUCTURE |
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12.15pm | Keynote address: Restocking your pond – coping with
under-investment within the sector
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What are the forecasts for consumption? And how will these be affected by the significant backlog in infrastructure?
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Increasing the private sector’s role in water treatment,
recycling and distribution – a necessary course of action?
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Finding a solution to address this chronic need within the
sector
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| | Londiwe Mthembu, Chief Executive Officer, Trans-Caledon Tunnel Authority (TCTA)
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12.45pm | Networking luncheon
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2pm | Government coming to the party – its role in PPP’s and the
development of water infrastructure
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What can be benefited from utilising PPP’s for water infrastructure development?
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Obstacles to private sector investment in water infrastructure
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Drawing the lines of responsibility – what is expected from
the role players involved?
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2.30pm | Propagating profitable PPP’s – do PPP’s work for us or
against us?
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PPP analysis in the water sector
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Feasible alternatives to PPP’s that would benefit the water
sector
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A critique of PPP’s – do they work against us?
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| | Dr Dale McKinley, Media Information Officer, Coalition against Water Privatization
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3pm | Afternoon refreshments
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3.45pm | Panel discussion: Opening the floodgates on
investment into water infrastructure
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Changing the outlook for investing in major projects – knowing how to access funding
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Creating an enabling environment to help facilitate investment into infrastructure
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Increasing private sector investment and public sector
participation to assist the growth of water infrastructure in
Africa
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| | Londiwe Mthembu, Chief Executive Officer, Trans-Caledon Tunnel Authority (TCTA)
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4.30pm | Chairperson’s closing remarks and close of day two
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Day Three, Thursday 13 November
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8.45am | Opening remarks by the chairperson
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| WATER CONSERVATION – ENSURING ADEQUATE ASSET
MANAGEMENT WHILST STILL THINKING GREEN |
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9am | Quantifying the environmental impact of water use and
diminishing supplies on Africa
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Is the current law an adequate means to ensure water sustainability?
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Strategic measures to counter depleting supplies
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Water resource management and reserve estimation
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Environmental assessment and water conservation
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9.30am | Case study: Waterwise strategies that work for you
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Examining effective policy reform and policy regulation
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Implementing an efficient structure that works for waterwise
strategies
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The role of government and the private sector in a successful
waterwise project
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10am | Morning refreshments
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10.45am | Things that keep you awake at night
Your opportunity to discuss in an open and unbiased debate,the top 5 problems identified. You have suggested the topics! Now, the chosen speakers will offer you real-time, spontaneous solutions and commentary on the issues that keep you awake at night.
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| HOLD THE SALT! TAKING DESALINATION TO THE NEXT LEVEL |
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11.15am | Case study: Desalination – option or distraction for a thirsty world?
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A critical review of the challenges faced within a developing economy
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Analysing the drivers and restraints for implementation of
desalination techniques
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Is there a future for this technology in Africa?
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| | Mr Jack Noble, Manager: GE Infrastructure Europe, Hamma Seawater Desalination Plant
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| REGIONAL REVIEW – EAST AFRICAN PERSPECTIVE |
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11.45am | East Africa regional panel discussion: Idea
generation and insight into east Africa
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Developing a comprehensive water reform policy for demand management
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Making technology work for you – water conservation
through the use of appropriate technology
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Where’s the money coming from? Financing structures for
water development and capacity building
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Beyond 2020? Managing water resources in a changing
environment
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| | Mr Alex Kaaya, Chief Executive Officer, Dar es Salaam Water & Sewerage, Tanzania Eng John Oriono Eyatu, Principal Engineer: Planning & Quality Assurance, Directorate of Water Development
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12.30pm | Networking luncheon
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| END-USER CASE STUDIES – HELPING YOU
ENHANCE WATER DEMAND MANAGEMENT |
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1.45pm | Case study: Acid mine drainage treatment and new
technologies
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2.15pm | Case study: Strategies for managing agricultural end-users
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Sustainable agricultural water usage
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Maximising on rainfall through effective irrigation
management
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Coping with drought and uncompromising weather
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Quality maintenance of agricultural water
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2.45pm | Afternoon refreshments
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3.15pm | Case study: Irrigation development and user demand
strategies
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Assessing the usefulness of effective irrigation in the water sector
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Wise irrigation methods for water conservation
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Implementing effective water recycling in irrigation
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| REGIONAL REVIEW – SOUTHERN AFRICAN PERSPECTIVE |
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3.45pm | Case study: Water sector reforms in Botswana
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Issues influencing fast paced development in the Botswana water sector
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Assessing environmental constraints and how it influences rural development
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Examining the progress made and objectives of the reform in comparison to the region
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Assessing policy proposals indicated and addressing human resource issues
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4.15pm | Southern Africa regional panel discussion:
Where the waters meet – insights from
Southern Africa
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Identifying issues and challenges in reforming water systems
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Employing quantity-based mechanisms for demand
management
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Measuring the potential for the investment and development
of new water supplies
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Designing and implementing strategies for sustaining the
region’s water resources
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4.30pm | Chairperson’s closing remarks and close of conference
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Masterclass One, Monday 10 November
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| Preventing revenue losses through
implementing the correct billing and
metering solutions |
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8.30am | Registration
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9am | Masterclass commences
Agenda
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The concept of revenue loss management
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How to identify and analyse billing and metering solutions available
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in the market place
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Finding the correct application, in order to cover your specific needs
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How to minimise losses effectively by utilising the correct billing
and metering solutions
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Implementation of revenue protection concepts in conjunction with
other systems
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Countering of illegal actions/fraud with relation to meters and billing
systems
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Legal aspects of metering and billing systems
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Ensuring sustainability of systems
About your masterclass presenter
Rens Bindeman
Managing Director
Revenue Investigations, South Africa
Rens is currently a Revenue Protection Consultant operating in various projects throughout Africa. His experience in this field has been obtained over a period of 11 years working within leading Revenue Protection Operations. He is currently Managing Director of Revenue
Investigations, South Africa, and Umbane House a – 24 hour vending
facility specialising in prepaid electricity distribution. Rens is currently
the chairman of the Western Cape Branch of SARPA (South African
Revenue Protection Association)
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Masterclass Two, Friday 14 November
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| Water resourcing – social and
economic benefits |
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8.30am | Registration
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9am | Masterclass commences
Agenda
Social and economic benefits from water resources – a national and regional approach to accelerate growth. While there is a growing need for social and economic development on the African continent, such development is often hampered by limited resources. This is particularly true for water resources and the availability of infrastructure to deploy water beneficially. The benefit sharing approach looks at these resources at local, national and regional scales and identifies the best social and economic development opportunities that can be supported by it. Scenarios are also used to develop a better understanding of future opportunities. The interactive workshop will also also look at the relationship between natural resources and livelihoods.
About your masterclass presenter
Dr Marius Claassen
Manager: Water Resources
Council for Scientific and Industrial Research, South Africa
Marius Claassen is an aquatic ecologist, with broad experience in the
fields of water resource assessment, risk assessment and decision
support systems. Dr Claassen currently manages the water resources
research portfolio in the CSIR.
Claassen has been involved in a broad range of research in the public
and private sectors as well as in the international arena over the past
15 years. His early career was focused on biological assessment of
river systems, with a focus on metal and biocide accumulation. A shift
towards water resource management included work in artificial
intelligence, fuzzy logic and risk assessment. An interest in knowledge
and learning culminated in a secondment to the World Bank, where
approaches to knowledge dissemination were developed. His current
responsibilities at the CSIR are focused on research management.
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Dr Cornelius Ruiters
Qedani Dorothy Mahlangu
Fazel Sherrif
Nolene Morris
Gerald Dumas
