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Don Van Doren
Principal
UniComm Consulting
Greg Booker
CIO
ING Australia
 Marcus Moufarrige
CIO/CEO
Servcorp
Doug Childress
CEO
Intelligent IP Communications
Philip Jones
Executive Director, Data, IP and Enterprise Services
Telstra
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Meet our speakers...
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Greg Booker
CIO
ING Australia
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In a 29 year career in the IT industry spread across Australia, Europe and the USA, Greg has undertaken lead roles in 13 Bank Integration and Core system replacement projects including 3 of the large Australian Financial Institutions. Greg has overseen the transition of St George IT from a silo solution based model to one providing both technology based functions, saving the group over $USD15 million.
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Craig Campbell
Business Unit Executive
Global Technology Services
IBM
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Craig has held numerous Senior Technical, Consulting and Business Management roles in the Australian IT industry over the last 16 years. Currently, he is the Business Unit Executive for Integrated Communications Services (ICS) for IBM Australia /New Zealand.
Craig was extremely successful in building the Converged Communications Business for Logicalis in Australia & Logical CSI New Zealand. Upon the acquisition of Logicalis by IBM in 2004 he continued his successful role with IBM A/NZ as the Business Development Executive for Converged Communications. Craig was instrumental in driving IBM to a market leading position in the Converged Communications marketplace, a leadership position that it currently maintains.
In January 2007, Craig was promoted to the position of Business Unit Executive for ICS IBM Australia and New Zealand. In this position, Craig is responsible for the profit and loss of this business as well as setting the strategy for the solutions that make up the ICS business.
The solutions include, but are not limited to:
• IBM Network Strategy and Optimisation Services
• IBM Converged Communications Services
• IBM Mobility, Wireless and RFID Services
• IBM Network Integration and Managed Services
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Claudio Castelli
Senior Analyst
OVUM
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Claudio brings ten years of telecommunications industry experience to Ovum, where his focus is the enterprise market in Asia-Pacific. Prior to joining Ovum, Claudio worked for Ericsson in Brazil and Australia where he gained an impressive record of business development and market analysis managing enterprise solutions. Claudio has experience in product introduction; including seeking market input and developing portfolio strategies.
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Doug Childress
CEO
Intelligent IP Communications
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Doug has had over 21 years experience in the telecommunications industry both locally and internationally, and, as CEO of Intelligent IP, has been personally responsible for the deployment of communications to many of Australia’s large corporations. Intelligent IP is a leader in providing integrated voice and data communications solutions for organisations across the nation.
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Danny Davis
Executive Director
CIO Institute
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For over 20 years Danny has mentored and challenged the traditional thinking of large corporations, government departments and IT executives. Danny brings business management disciplines to the world of technology– raising the bar for CIOs/IT managers and their teams. He focuses on the comprehensive re-alignment of everything from the IT and business relationships through to infrastructure operational reporting.
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Matthew Doyle
COO
McGrathNicol
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Matthew is COO of McGrathNicol, an independent advisory firm widely recognised as a market leader in the provision of strategic and financial advice with over 240 staff in offices in all major Australasian cities. In this role Matthew’s responsibilities include setting the strategic direction of technology. McGrathNicol are recognised for their early adoption of new technologies and the adaption of these to provide improvements in productivity and business process.
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Philip Jones
Executive Director, Data, IP and Enterprise Services
Telstra
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Philip has held senior operational and commercial roles with Telstra for 13 years. He leads a team of 120 people who are responsible for innovation, development and lifecycle management at Telstra. Prior to his current role, Philip was Managing Director of Operations, BigPond where he was responsible for BigPond’s IT, technology, service provision and call centres.
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Graham Keys
Director of Infrastructure Services
Queensland University of Technology
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Graham is the Director, Infrastructure Services for the Faculty of Information Technology and is responsible for the delivery, management and support of server and storage facilities, network services, and desktop systems to students and staff of the Faculty. He is also carrying out the role of Enterprise Architect for the whole of university and is co-manager of a major project to deliver an integrated collaborative environment within the university. He is also responsible for the management and delivery of IT Innovation projects on behalf of the University through a mechanism based within the Faculty called the Living Laboratory and is the Chair of the University’s Innovation Advisory Group.
Mr Keys has over 23 years experience in the Information Technology industry, the last 16 years in management roles responsible for IT service delivery and infrastructure management
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Mike Lorimer
CIO
Evans and Peck
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Mike is the Manager of ICT at Evans & Peck, an employee-owned international management consultancy with offices through the Middle East, East Asia and Australasia. Mike has worked in both government and the private sector in a range of roles including policy development and delivery, marketing and various IT management roles.
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Chris Luxford
CEO
3D Networks
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Chris has over 15 years operational and management experience in contact centres throughout the Asia Pacific region. Chris has spent the last 17 years building a strong experience base in using technology to assist businesses develop means to reduce the cost of selling to and servicing customers whilst increasing the lifetime value, profitability and loyalty of customers. As the CEO of 3D Networks Chris brings to the market a vision for customers to significantly change the way they do business driving cost savings, increased revenue and improved employee productivity and satisfaction.
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Andrew Milroy
Consulting Director ICT
Frost and Sullivan
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Andrew has spent 15 years in the ICT industry. He has held senior management roles at IDC and co-founded NelsonHall, a successful BPO advisory firm in the USA. His recent roles have been focused on the development of research and consulting activities in Europe, Australia and the Asia Pacific region. Andrew has been quoted extensively as an ICT expert in The Financial Times, The Wall Street Journal, Business Week, CNN, BBC World, Sky and CNBC.
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Bruce Morse
Vice President, Unified Communication Software
IBM Lotus Software
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Bruce Morse is Vice President, Unified Communication Software, IBM Lotus Software. In his role, Mr. Morse has overall responsibility for IBM’s Unified Communications and Collaboration software business unit, including setting strategy, delivering innovative software offerings such as IBM Lotus Sametime, catalyzing associated hardware and services offerings and building key industry alliances.
Mr. Morse has over twenty five years of software and hardware experience in the IT industry and has held key IBM executive positions in software marketing and product management, business development, mergers and acquisitions, and finance. Prior to his current role, he led IBM’s industry software solutions organization helping clients leverage IBM software to improve their business processes. Mr. Morse also led IBM’s Contact Center Software and Client Technologies business units, and played a leading role in establishing WebSphere Portal as the market leader.
Mr. Morse received his Bachelor of Science Degree in Industrial Engineering from Northwestern University, Chicago Illinois, and has participated in graduate courses in business administration.
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Marcus Mouffarige
CIO/CEO
Servcorp
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Marcus joined Servcorp in 1992 and has been instrumental in the development of their information technology and communications platform, connecting the 70 offices located across 13 countries. Under Marcus, Servcorp pioneered multi-tenant IP Telephony services with their first roll out in 2001. Marcus was appointed General Manager Asia Pacific in March 1998, and is also Chief Executive of the connected real estate subsidiary, Office².
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Peter Spiteri
Marketing Director
Emerson Network Power
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Peter has over 20 years of experience in marketing management, IT and engineering. Peter started his career as a software engineer with Honeywell in Boston, designing the EFTPOS network for Australia and New Zealand. He then held various marketing and channel development roles for 3COM, Cisco and Tech Pacific. Prior to joining Emerson, Peter worked for Nortel Networks as their Marketing Programs Manager.
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Don Van Doren
Principal
UniComm Consulting
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Don is a Principal and co-founder of UniComm Consulting, the world’s first consulting firm to focus exclusively on unified communications. Don is widely recognised as a thought leader in the emerging unified communications marketplace. He is also a co-founder of UCStrategies.com and president of Vanguard Communications. Before founding Vanguard, Don held management positions in several systems integration firms. He has an undergraduate degree from Yale University and an MBA from the University of Michigan.
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