Jim LeeExecutive Editor
LossPrevention Magazine, United States of America

• Exploring how loss prevention is viewed across the entire
  enterprise
• Where to focus resources going forward
• Get the inside track on ‘a day in the life of’ a senior LP
  professional
• Hear how to make sure your store visits as beneficial as
  possible – what works and why

Robert Jennings
Head of Loss Prevention and Security
Boots, United Kingdom

• Focusing on shrink to make your company profitable
• Getting the inside track on loss
• Analysing, developing, implementing and evaluating

Thomas Matthews
Senior Vice President: Loss Control & Risk Management
Saks Fifth Avenue Enterprises, United States of America

• Innovation in loss prevention – what’s new out there?
• Success in store product placement for reduced loss figures
• Identifying the cost of shrinkage – causes and location

Allan Hirsch

Managing Director
Hirschs, South Africa

• Growth of closed circuit television in South African retail
• Benefits and applications of CCTV & High level buy-in
• Exploring CCTV functions – access control, stock control and
  alarm verification
• Legal and personnel requirements

Lourens Lombard
Director
Griffiths Reid, South Africa

Increase robbery awareness and understand skills and
prevention mechanisms needed to prepare for this kind of
situation. Help you develop a systematic response to a robbery
and designed to preserve evidence and gather information for
the police investigation – including a post robbery assessment.

• Learn how retailers are collaborating to deliver effective
  shrinkage management
• Syndicate updates
• Trends in retail shoplifting – shoplifter profiles
• Analysing country data for reduced loss

Michael Broughton
Managing Director
CGCSA, South Africa

• Becoming ‘hot’ headed – focus on hot products and stores
• From the distribution centre to shelf – where are the problems
• A spotlight on initiatives implemented across various stores in
  South Africa

Mathew Dyball
Store Operations Manager
Gillette South Africa Ltd, South Africa

• Where are we going wrong and why?
• Exploring the missing links in the retail loss supply chain
• Implementing a clear planning process
• Driving innovation in loss prevention

John Keyter

Chief Executive Officer
Whistleblowers, South Africa
Mathew Dyball
Store Operations Manager
Gillette South Africa Ltd, South Africa
Michael Broughton
Managing Director
CGCSA, South Africa

Speed networking is an exciting, quick and non-pressured way to meet fellow conference delegates and industry peers in one 30-minute session. This is where long-lasting and profitable relationships begin.

• A security risk management approach to stock shrinkage
• Adopting a strategic, holistic approach to retail security
  management
• Determining the actual loss in your organisation

Christiaan Steyn

Researcher
Department of Security Risk Management – UNISA, South Africa

• Discovering the effects of intelligence
• Discovering the extent of collusion in retail and the
  counterfeit supply chain

John Keyter
Chief Executive Officer
Whistleblowers, South Africa

Michael Broughton
Managing Director
CGCSA, South Africa

• Introduction to the loss prevention certification initiative
• Overview of the structure, process, and benefits of the
  programme
• Creating a common language for the discipline

Jim Lee
Executive Editor
LossPrevention Magazine, United States of America

• Delivering maximum benefits for all parties involved –
  success at collaboration
• Integrating packaging as a key loss minimiser across the
  supply chain

Raymond Ackerman

Chairman
Pick ‘n Pay Stores Ltd

• Excellence in supply chain loss management
• Insight on and what works
• Conversion losses – return from trade
• Supply chain security

Dr Iain Barton

Chief Executive Officer
Pharmaceutical Healthcare Distributors, South Africa

• Effectively using computer forensics in the fight against retail
  loss
• Using forensics to determine internal theft
• Forensically using the audit process to identify loss areas

Suzanne Le Roux

Head of Forensics
Clicks, South Africa

Control your own agenda. This is an opportunity for delegates to
share their pressing issues – the things that keep them awake
at night. Bring your top 5 problems and the common issues will
be selected for open and unbiased debate.

• Where is the missing link in the chain?
• Collaboration – state of retail supplier relations, redefining the
  relationship

Ray Maingard
General Manager
Retail Management Forum, South Africa

• What are the forensic considerations
• Finalising fraud prosecution – how far can you go?
• Exploring the available legislation

Dave Loxton
Labour Law Director
Bowman Gilfillan, South Africa

• How a clear focus on people and their effect on loss
  initiatives is critical for reduced loss
• Employee screening options and how to weed out the good
  from the bad
• Cultivating good working relationships with your peers

Jenny Reid
Immediate Past President
Security Association, South Africa

A convicted fraudster talks about how he costs his employer millions and how they finally caught and convicted him. Learn how he managed to keep the fraud covered up for so long.

Brad Sadler

ex NBS Fraudster
Founder Pros and Excons, South Africa

• What are the links between internal and external loss in your
  retail outlets
• Extending retail security to your surroundings
• Latest initiatives to enhance shopping mall security

Jenny Irish
Project Manager: Security
South African Council of Shopping Malls

• What is the scope for of security guards in the retail arena
• Security guards – in house or outsourced guarding
• Securing your products in store – what are your options?

Seth Mogapi
Chairman
Private Security Industry Regulatory Authority (PSIRA), South Africa

• How has cyber crime affected SA Retailers?
• Implementing a corporate retail crime policy
• Unpacking the intricacies of the latest retail scams in South
  Africa

Ray Maingard

General Manager
Retail Management Forum, South Africa
Dr Iain Barton
Chief Executive Officer
Pharmaceutical Healthcare Distributors, South Africa
Suzanne Le Roux
Head of Forensics
Clicks, South Africa

Registration for the masterclass will be at 08:30; the masterclass will commence at 09:00 and conclude at 17:00. Morning and afternoon refreshments, as well as lunch, are scheduled into the day’s proceedings.

Introduction
Loss constitutes a large portion of overall shrinkage for both retailers and manufacturers. This masterclass will navigate you through key tasks that
will allow you to pinpoint your most vulnerable areas and find out exactly where the loss is taking place and ultimately eliminate it.

Agenda

• Identifying different types of shrinkage
• Evaluating the extent of shrinkage
• Identifying the possible causes of shrinkage
• Developing an action plan to combat shrinkage
• Measuring the plan effectiveness

Masterclass presenter

Troy Maidwell

Managing Director
Troy Maidwell & Associates

Starting his working career in 1990, he joined Pick ‘n Pay Hypermarkets as a Trainee Manager. Working his way through all food departments, he became National Category Manager for Perishables at Pick ‘n Pay Head Office. In 1995 at the emergence of the c-store sector he joined BP as a Category Manager for BP Express. Moving to Senior Category Manager, and Retail e-Business Manager, he then took over the role of Product Manager for BP Express, BP Carwash, Wild Bean Cafe and all other non-fuel offers, for the Africa region.

During this time he developed various new offers for BP Express and was instrumental in the roll out of 130 shops. In 1997 he founded the Association of Southern African Convenience Stores, and also sat on
the board of ECR South Africa at its inception. At the end of 2003 he decided to utilise his entrepreneurial skills to pursue his own business, and since then has been consulting for several major and independent
retailers.

Registration for the masterclass will be at 08:30; the masterclass will commence at 09:00 and conclude at 17:00. Morning and afternoon refreshments, as well as lunch, are scheduled into the day’s proceedings.

Introduction

Carbon strategy is fast becoming a competitive issue across many organisations. A wide range of measures are being adopted to tackle retail sector carbon emissions and today retailers are beginning to
measure carbon emissions at each stage in the value chain and to explore ways of communicating this to consumers. Come and find out how you can do this and how this will impact your retail supply chain.

Agenda

• Impact of climate change on retailers and energy intensity
• Exploring the risks involved
• Exploring your environment carbon footprint
• New ways of overcoming carbon compliance
• Ensuring minimised loss in the retail sector
• The methodology behind measuring a product's carbon footprint
• What the benefits of carbon labeling
• How consumers are likely to respond to carbon compliance
• What are the cost implications

Masterclass presenter

Jonathon Hanks

Founding Partner
Incite Sustainability

Jonathon is an expert in research writing and executive training on corporate and public sector policies as well as strategies for sustainable development. He is a senior associate of Cambridge
Programme for Industry and also the founding partner for Incite Sustainability. He is passionate about the need to challenges “business as usual.” He enjoys any opportunity to share ideas and stimulate the
creation of ‘green’ friendly organisations.