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media partner
 
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our speakers
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Mr Malcolm Fry
IT Industry luminary and Author of "Building an ITIL based Service Management Department"
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Ms Julie Mohr
Principal Research Analyst
BlueprintAudits
 
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Mr Neil L Weitz
Director, IT Help and Learning - End User Advocacy
GlaxoSmithKline (USA)
 
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Ms Valda Berzins
Chief Information Officer
Victoria Police
 
 
 
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Mr Peter Thomas
Chief Information Officer
New Zealand Defence Force
 
conference details
Workshop
Pre-conference workshops
2 Jun 8:30am - 5:00pm
Post-conference workshops
6 Jun 8:30am - 5:00pm
 
Conference:
Day 1
3 Jun 8:30am - 5:00pm
Day 2
4 Jun 8:30am - 5:00pm
Day 2
5 Jun 8:30am - 5:00pm

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Register online now
or call +61 (2) 9021 8808

Analyse best practice strategies to deliver business value, drive organisational efficiencies and evolve into a service orientated organisation

Best practices are not derived in a vacuum, so mark your calendars and join 300+ industry colleagues on June 2-6, 2008   
New for 2008

 register today
 

Big Brain
If you love quizzes and trivia games then you will surely love BIG Brain. This innovative session will provide the perfect platform to reinforce the knowledge and big ideas that you have gained from your conference experience. 

» Take a look at the programme
» Reserve your seat now

 


Choose a stream each day

 
Your choice of 3 separate streams each day
Customise your conference experience for a greater value add:  With a choice of three dedicated tracks each day, The 17th Annual Pacific Rim Help Desk & IT Service Management conference provides  you and your team with the opportunity to maximise your time out of the office. So, bring along a large team and absorb as much as possible!
 
» Find out about each stream

5 new dynamic international keynotes 
Broaden your horizons - share global best practices and receive some thought provoking insights with speakers from UK, USA and NZ. 

» Take a look at the programme
» Reserve your seat now

40+ speakers Over the three conference days, you will hear from a broad range of organisations: big or small, public or private, profit or non profit. With such a diverse set of speakers you can be sure to learn from innovative new strategies and real world results.

» Take a look at the speakers list
» Reserve your seat now

 


 
2007 speakers
event sponsors
Platinum Sponsor:
 
Exhibitors:

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sponsorship opportunities

This is your best sales and marketing opportunity of the year. If you are serious about being positioned as a market leader in the IT industry, then this is the event you need to be at!

If you supply or are involved in the following areas you should be looking to partner with the 17th Annual Pacific Rim Help Desk and IT Service Management 2008 Conference:

  • Help Desk Technology
  • Customer Service / Complaints
  • ITIL
  • Recruitment / Training
  • Workflow/Scheduling/Rostering
  • Monitoring
  • Asset Management
  • Web Services/Support
  • Outsourcing
  • Telephony Software
  • Hardware
  Target your market!
For details contact
Jack Mortlock
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