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› about our media partner
Mr Malcolm Fry
IT Industry luminary and Author of "Building an ITIL based Service Management Department"
Ms Julie Mohr
Principal Research Analyst
BlueprintAudits
Mr Neil L Weitz
Director, IT Help and Learning - End User Advocacy
GlaxoSmithKline (USA)
Ms Valda Berzins
Chief Information Officer
Victoria Police
Mr Peter Thomas
Chief Information Officer
New Zealand Defence Force
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Workshop
Pre-conference workshops
2 Jun 8:30am - 5:00pm
Post-conference workshops
6 Jun 8:30am - 5:00pm
Conference:
Day 1
3 Jun 8:30am - 5:00pm
Day 2
4 Jun 8:30am - 5:00pm
Day 2
5 Jun 8:30am - 5:00pm
› Request a brochure
› Add this to my calendar
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Launching the Help Desk Service Excellence Awards
Recognising the leaders, innovators, creative talents, and pioneers in the help desk support and service industry.
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What are the Help Desk Service Excellence Awards
The awards are due to take place on the evening of the gala dinner at 17th Annual PacRim Help Desk support and IT Service Management conference.
More than just a trophy, the awards are to identify and reward those individuals, teams and organisations who have demonstrated an unparalleled ability to succeed and support their organisations goals and objectives.
The awards cover all business areas and promote innovation, outstanding achievements and mark the key tangible contributions made by the support professional in enabling businesses they support to achieve organisational goals and objectives.
The Categories
1. Most outstanding customer service
2. Help Desk Team Excellence award
3. Best use of support technology
4. Service innovation award
5. Most influential person
> See all of the awards here
» Looking for an event taking place sooner or in a different part of the world?
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