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› about our media partner
Mr Malcolm Fry
IT Industry luminary and Author of "Building an ITIL based Service Management Department"
Ms Julie Mohr
Principal Research Analyst
BlueprintAudits
Mr Neil L Weitz
Director, IT Help and Learning - End User Advocacy
GlaxoSmithKline (USA)
Ms Valda Berzins
Chief Information Officer
Victoria Police
Mr Peter Thomas
Chief Information Officer
New Zealand Defence Force
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Workshop
Pre-conference workshops
2 Jun 8:30am - 5:00pm
Post-conference workshops
6 Jun 8:30am - 5:00pm
Conference:
Day 1
3 Jun 8:30am - 5:00pm
Day 2
4 Jun 8:30am - 5:00pm
Day 2
5 Jun 8:30am - 5:00pm
› Request a brochure
› Add this to my calendar
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A unique mix of informative, educational sessions and fun, interactive networking activities,
the conference is an integral part of every help desk professional’s calendar.
This senior level forum consistently attracts strategic and operational decision-makers such as:
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Help desk manager/supervisor
Call centre manager/supervisor
Help desk operator/analyst
Call centre operator/analyst
Team leaders
Training managers
HR managers
Project leaders
Desktop Service Managers
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- Managing Directors
- IT Managers/Directors
- Client Server Managers
- Customer Service Managers
- Support Centre Managers
- Service Delivery Managers
- Technology Support Managers
- Client Liaison Managers
- From these industries
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From the following sectors:
- Hospitality
- Hotels
- Transportation
- Broadcasting/Publishing
- Travel
- Healthcare
- Banking
- Finance
- Insurance
- Advertising
- Utilities
- Education
- Recruitment
- Government
- Local government
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- Manufacturing
- Retail/Wholesale/FMCG Marketing/Direct
Marketing
- Media/New Media
- Education
- Media
- IT
- Telecommunications
- Health / Hospitals
- Gaming
- Insurance
- Defence
- Outsourced help desks
- Consultants
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» Find out more
» Register now
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