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Our 2008 speakers on board
Eric Lauzon
Chief Information Officer
Nortel Asia, Singapore
Prasad C.V.G
Chief Information Officer
ING Vysya Bank, India
Sornkawee Puranachoti
CTO and Senior VP, IT department
Stock Exchange of Thailand
 Sandeep Khera
Chief Operating Officer, Information Technology Asiapac
Credit Suisse, Singapore
Peter Miao
Head of IT
Hong Kong Housing Society
Sharon Taylor
Chief Architect
ITIL Refresh
Chair + Governance, Policy & Accountability,
itSMF International Executive Board, Canada
David Wheeldon, FBCS
Co-Author
ITIL® V3 Service Operations, UK
Honorary Vice President
itSMF International
Gary Case
Co-author
ITIL® V3 Continual Service Improvement, Canada
Committee Member
itSMF USA
Ivor Macfarlane
Co-Author
ITIL® V3 Service Transition, UK
Consultant, Global Technology Services
IBM, UK
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Some Frequently Asked Questions from our delegates
Need to know more? The answer to your question may be here.
If not you can contact Eugene Chang, eugene.chang@terrapinn.com , right now
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If you require a visa to attend this conference, once you have paid, we can supply you an invitation letter to take to the embassy with you. However, we can not take responsibly for arranging your visa or if the embassy refuses.
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Payment is due in 7 days. Payment must be received before the conference date in order to guarantee your place. Unpaid registrations will be billed at 50% of the registration fee if you do not attend the event. You will, however, be given access to our online contact system and a copy of the conference documentation will be sent to you.
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Payment by bank transfer must quote the delegate(s) name(s) and event reference code (put in event code). We accept payment by the following methods:
Account Name: Terrapinn Pte Ltd
Account No: 01-008-9045-8
Standard Chartered Bank
6 Battery Road
Singapore 049909
- Crossed cheque made payable to "Terrapinn Pte Ltd"
- JCB
- Visa
- American Express
- Mastercard
Payment via Visa and Mastercard will be converted and charged in SGD at the prevailing rate in order to comply with the bank’s policy
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Earlybird discounts and group discounts are available, for full details please contact Karin Lee, karin.lee@terrapinn.com
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No, we do not combine discounts but we will honour the discount that is better for you.
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Should you be unable to attend, a substitute is welcome at no extra charge. Alternatively, you may choose to credit the full value of your registration towards a future Terrapinn event. A 50% refund and the course documentation will be provided for cancellations received in writing up to 14 days before the event date. The company regrets that no refunds will be made for cancellations received less than 2 weeks prior to the conference. A complete set of course documentation, however, will be sent to you. Terrapinn reserves the right to cancel or alter the content and timing of the program or the identity of speakers for reasons beyond its control.
Alternatively, you may choose a credit note for the full value of the registration price, which may be put towards any other Terrapinn event.
The company regrets that no cancellations can be accepted within four weeks of the conference start date. Prepayments will not be refunded and invoiced sums will be payable in full, except in cases where it has been possible to mitigate loss. Course documentation will, however, be sent to the delegate.
Terrapinn reserves the right to alter the programme without notice.
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Yes, should you be unable to attend, a substitute delegate is welcome at no extra charge.
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To receive further information about this event and related events from Terrapinn, please forward your full contact details to Karin Lee, karin.lee@terrapinn.com
We need to receive the following information in order to add you to our lists:
First name
Surname
Job title
Organisation name
Full address details
Telephone number
Fax number
Email address
Event / topic of interest
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If you no longer wish to receive communication from Terrapinn, please send an email to Karin Lee, karin.lee@terrapinn.com. Please note it may take 7 days for your request to take effect.
We need to receive the following information in order to remove you from our lists:
First name
Surname
Job title
Organisation name
Full address details
Telephone number
Fax number
Email address
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The dress code at all our events is business/casual.
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Conference registration will take place in the morning of the first day of the conference. Please come to the itSMF Asia Annual Conference 2008 reception desk by 8.30am.
Workshop registration will take place on the first day of the workshop. Please arrive promptly.
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Refreshments will be served at regular intervals during the conference. The registration price includes a buffet lunch on all full conference days. Please let us know if you have any special dietary requirements.
Breakfast and evening meals are not included unless otherwise stated in the registration package.
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If you have any special needs or disabilities please do let us know when you register for the event.
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You will receive a workbook when you arrive at the event which contains white papers and information on the conference.
Speaker presentations are available on the CONTACT website one week after the conference.
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Documents will be available on the CONTACT website within one week of the conference finishing.
Full details on how to download the documents will be emailed to all participants and these instructions are also posted on CONTACT. Please contact Karin Lee, Tel: (65) 6322 2302 or email karin.lee@terrapinn.com if you need further instructions
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