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our speakers
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Geno Church
Chief Inspirational Officer
Brains on Fire, United States of America
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Ettiene Neethling
Head: Ask Once Client Service
Nedbank, South Africa
 
  
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Shanitha Selvarajalu
Executive Head: Customer Support
Vodacom Business: Vodacom, South Africa
 

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Co-located with Customer Management World Africa 2008
This year we are pleased to offer you the opportunity to go beyond the call centre and focus on deeper customer management issues.  We bring you Customer Management World Africa on Thursday, 21 August 2008.

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conference details
Conference:
Day 1  (Director's Day)
18th Aug 8am - 5pm
Day 2
19th Aug 8am - 5pm
Day 3
20th Aug 8am - 5pm    
Workshops:
Masterclass 1 or 2
22nd Aug 8am - 5pm

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Register online now
or call +27 (0)11 516 4940
 
Venue:  
  • Sandton, Johannesburg: the economic powerhouse of Southern Africa and a thriving hub of commercial activity. Sandton is home to South Africa’s largest and most prestigious multipurpose exhibition and convention centre. The Sandton Convention Centre is strategically situated in Maude Street and is home to both international and local showcases. Visit: www.saconvention.co.za for more information.

 

 

How to get there: Sandton Convention Centre

From Johannesburg International Airport
Take the R 24 to Johannesburg; at Gillooly's Interchange take the N3 split to Pretoria. Stay on this road for approximately 15km, then take the N1 split to Bloemfontein. From here follow the 'From Johannesburg' instructions below.

From Johannesburg
Take the N1 split to Bloemfontein. In approximately 2kms take the Rivonia Road Off Ramp. At the traffic light turn left. Continue up Rivonia for approximately 10kms. Pass over Grayston Drive. Turn right at the next turn off, Maude Road. Turn right into West Street and then left into Alice Lane. In approximately 20ms turn left in Alice Lane marked Dions Parking, go down two levels to P3.
From Pretoria
Take the N1 South, at the Buccleuch Interchange take the N1 split to Bloemfontein. In approximately 2kms take the Rivonia Road Off Ramp. At the traffic light turn left. Continue up Rivonia for approximately 10kms. Pass over Grayston Drive. Turn right at the next turn off, Maude Road. Turn right into West Street and then left into Alice Lane. In approximately 20ms turn left in Alice Lane marked Dions Parking, go down two levels to P3.
 

 

 

 

 

 
 

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sponsorship opportunities
This is your best sales and marketing opportunity of the year. If you are serious about being positioned as a market leader in the call centre industry, then this is the event you need to be at!
If you supply or are involved in the following areas you should be looking to partner with Contact Centres World Africa 2008:
  • Call centre outsourcing 
  • Call centre hardware 
  • Software 
  • HR and training 
  • CRM
  • E-commerce and web enablement 
  • Business continuity 
  • Consultants
  Target your market!
For details contact
Glodean Kenny
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