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our speakers
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Geno Church
Chief Inspirational Officer
Brains on Fire, United States of America
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Ettiene Neethling
Head: Ask Once Client Service
Nedbank, South Africa
 
  
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Shanitha Selvarajalu
Executive Head: Customer Support
Vodacom Business: Vodacom, South Africa
 
Co-located with Customer Management World Africa 2008
This year we are pleased to offer you the opportunity to go beyond the call centre and focus on deeper customer management issues.  We bring you Customer Management World Africa on Thursday, 21 August 2008.
conference details
Conference:
Day 1  (Director's Day)
18th Aug 8am - 5pm
Day 2
19th Aug 8am - 5pm
Day 3
20th Aug 8am - 5pm    
Workshops:
Masterclass 1 or 2
22nd Aug 8am - 5pm

› Full conference programme
› Add this to my calendar

Register online now
or call +27 (0)11 516 4940
 

Networking Opportunities: 

Network, relax and do businessContact Centres World Africa 2008 contains more than 5 hours of dedicated networking time. We offer our attendees the perfect surroundings to relax with fellow industry colleagues during lunches, cocktail receptions and breaks.

Fully interactive panel sessions
Contact Centres World Africa 2008 offers you more CEO level panel discussions than ever before. We offer sixty minute’s “chat show” style sessions where you can ask the questions you want answers for! You will not get a better chance than this to question the leading players in this sector directly. Consider it an unfair advantage!

Meet, interact and do business with the people who really matterOur unique Contact system to enable you to set up meetings before the event. You can search the attendees then email them directly without ever seeing their email address. We facilitate first contact and you take it from there. More than just on-line networking. Important forms and conference tips can be downloaded and, after the event you can download the white papers and presentations from our world-class speakers.

A sales and marketing solution that generates leads and new businessThe Contact Centres World Africa 2008 business zone is the perfect environment for you to see the newest products, understand the latest services and solutions and engage in “face-to-face” meetings with this sector. This is the place where you can make new and long lasting business relationships in a fast developing market.

Speed Networking
These brief meetings are the starting point for conversation and networking throughout the conference. This is where long-lasting and profitable business relationships begin.

Meet…move on…meet…move on…meet! 

Exchange business cards with fellow conference delegates and industry peers 
The best 30 minutes networking session you’ve ever experienced

» Find out more

 
 

Read what others have to say...

"“Best call centre conference in a long time…”
Carol Jones, Senior Manager, Medscheme 

Very informative and made me think on a different level. Great speakers and a FAB 2 days!”
Desiree Rannoko, Call Centre Duty Manager, Multichoice

“Fantastic event, great speakers, real industry leaders”
Kevin Beekrum, CEO, NDC Credit Management

» Last year's conference programme
» Reserve your seat now

 

event sponsors
 
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Bronze Sponsor:
 
 
Associate Partner:
 


Session Sponsor:

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› See the full sponsors list

sponsorship opportunities
This is your best sales and marketing opportunity of the year. If you are serious about being positioned as a market leader in the call centre industry, then this is the event you need to be at!
If you supply or are involved in the following areas you should be looking to partner with Contact Centres World Africa 2008:
  • Call centre outsourcing 
  • Call centre hardware 
  • Software 
  • HR and training 
  • CRM
  • E-commerce and web enablement 
  • Business continuity 
  • Consultants
  Target your market!
For details contact
Glodean Kenny