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our speakers
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Geno Church
Chief Inspirational Officer
Brains on Fire, United States of America
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Ettiene Neethling
Head: Ask Once Client Service
Nedbank, South Africa
 
  
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Shanitha Selvarajalu
Executive Head: Customer Support
Vodacom Business: Vodacom, South Africa
 
Co-located with Customer Management World Africa 2008
This year we are pleased to offer you the opportunity to go beyond the call centre and focus on deeper customer management issues.  We bring you Customer Management World Africa on Thursday, 21 August 2008.
conference details
Conference:
Day 1  (Director's Day)
18th Aug 8am - 5pm
Day 2
19th Aug 8am - 5pm
Day 3
20th Aug 8am - 5pm    
Workshops:
Masterclass 1 or 2
22nd Aug 8am - 5pm

› Full conference programme
› Add this to my calendar

Register online now
or call +27 (0)11 516 4940
 
 
About Terrapinn
Terrapinn is a business media company. Our products are trade exhibitions, conferences, training solutions and electronic and print publications. Terrapinn owns a portfolio of B2B brands.   

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event sponsors
 
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Bronze Sponsor:
 
 
Associate Partner:
 


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› See the full sponsors list

sponsorship opportunities
This is your best sales and marketing opportunity of the year. If you are serious about being positioned as a market leader in the call centre industry, then this is the event you need to be at!
If you supply or are involved in the following areas you should be looking to partner with Contact Centres World Africa 2008:
  • Call centre outsourcing 
  • Call centre hardware 
  • Software 
  • HR and training 
  • CRM
  • E-commerce and web enablement 
  • Business continuity 
  • Consultants
  Target your market!
For details contact
Glodean Kenny