Contact Centres World Africa 2008

Quick links

networking & contacts

our speakers

Geno Church

Chief Inspirational Officer

Brains on Fire, United States of America

Ettiene Neethling

Head: Ask Once Client Service

Nedbank, South Africa

Shanitha Selvarajalu

Executive Head: Customer Support

Vodacom Business: Vodacom, South Africa

› Have a look at the programme
› Get your copy of the brochure

Co-located with Customer Management World Africa 2008

This year we are pleased to offer you the opportunity to go beyond the call centre and focus on deeper customer management issues. We bring you Customer Management World Africa on Thursday, 21 August 2008.

› Visit CMW's website

conference details

Conference:

Day 1 (Director's Day)

18th Aug 8am - 5pm
Day 2
19th Aug 8am - 5pm
Day 3
20th Aug 8am - 5pm
Workshops:
Masterclass 1 or 2
22nd Aug 8am - 5pm

› Full conference programme
› Add this to my calendar

or call +27 (0)11 516 4940

Assistance with conference registration or further information:

Brian Shabangu

Tel: +27 11 463 6001
Fax: +27 11 463 6903
brian.shabangu@terrapinn.co.za

General queries:

Debbie Tagg

Tel: +27 11 516 4073
Fax: +27 11 707 8353
debbie.tagg@terrapinn.co.za

Sponsorship and exhibition opportunities:

Glodean Kenny

Tel: +27 (0) 11 516 4079
Fax: +27 (0) 11 463 6903
glodean.kenny@terrapinn.co.za

Marketing opportunities and press relations:

Genna Thatcher

Tel: +27 (11) 516 4940
Fax: +27 (11) 707 8343
genna.thatcher@terrapinn.co.za

Conference programme and speaking opportunities:

Yeukai Manyakara

Tel: +27 11 516 4045
Fax: +27 11 707 8358
yeukai.manyakara@terrapinn.co.za

More information on the conference programme or to register:

Genna Thatcher

Tel: +27 (11) 516 4940
Fax: +27 (11) 707 8343
genna.thatcher@terrapinn.co.za

Assistance with registering to visit the exhibition:

Charmaine Ramasike

Tel: +27 11 516 4017
Fax: +27 11 463 6903
charmaine.ramasike@terrapinn.co.za

Genna Thatcher

Tel: +27 (11) 516 4940
Fax: +27 (11) 707 8343
genna.thatcher@terrapinn.co.za

Assistance with event and logistics:

Odette Ferreira

Tel: +27 11 516 4046
Fax: +27 11 707 9975
odette.ferreira@terrapinn.co.za

event sponsors

Diamond Sponsor:

Bronze Sponsor:

Associate Partner:

Session Sponsor:

Hospitality Sponsor:

Lunch Sponsor:

Cocktail Sponsor:

Gift Sponsor:

Business Zone Partner:

› See the full sponsors list

sponsorship opportunities

This is your best sales and marketing opportunity of the year. If you are serious about being positioned as a market leader in the call centre industry, then this is the event you need to be at!

If you supply or are involved in the following areas you should be looking to partner with Contact Centres World Africa 2008:

Call centre outsourcing
Call centre hardware
Software
HR and training
CRM
E-commerce and web enablement
Business continuity
Consultants

Target your market!
For details contact
Glodean Kenny