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our speakers
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Geno Church
Chief Inspirational Officer
Brains on Fire, United States of America
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Ettiene Neethling
Head: Ask Once Client Service
Nedbank, South Africa
 
  
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Shanitha Selvarajalu
Executive Head: Customer Support
Vodacom Business: Vodacom, South Africa
 
Co-located with Customer Management World Africa 2008
This year we are pleased to offer you the opportunity to go beyond the call centre and focus on deeper customer management issues.  We bring you Customer Management World Africa on Thursday, 21 August 2008.
conference details
Conference:
Day 1  (Director's Day)
18th Aug 8am - 5pm
Day 2
19th Aug 8am - 5pm
Day 3
20th Aug 8am - 5pm    
Workshops:
Masterclass 1 or 2
22nd Aug 8am - 5pm

› Full conference programme
› Add this to my calendar

Register online now
or call +27 (0)11 516 4940
 
 
Meet our sponsors:
Diamond Sponsor
 Dialogue Group Holdings main business is focused on the call centre industry and it services a broad spectrum of prominent international and local clients, having been recognised as "Best Outsourcing Company - Europe, Middle East, Africa". The largest privately-owned company of its kind in South Africa before its listing in September 2006 on AltX, the alternative exchange of South Africa's JSE Limited, it has since substantially expanded its operating base into other, related areas.

Dialogue Group Holdings’ main business currently operates three facilities - in Cape Town, Johannesburg and Durban - with a combined capacity of over 3 000 seats. The Durban facility is run with a BEE partner, Interaction, in which it owns the controlling share. During 2007 the Group also acquired the majority shareholding in Continuity SA, South Africa’s largest, business continuity and disaster recovery business, as well as in CallForce , a call centre recruitment specialist. To gain access to the fast-growing public sector call centre market, it acquired 100% of Sibize International, the telecom interface between the public and the Gauteng Provincial Administration. Following the Sibize acquisition Dialogue Group Holdings is a dominant player in both the private and public sectors of South Africa’s burgeoning call centre industry. 

Bronze Sponsor 
Associate Partner
 
 
Session Sponsors

Hospitality Sponsor

Lunch Sponsor
 
Cocktail Sponsor

Gift Sponsors
 
 
 
Business Zone Partners:
 
Target your marketing and influence business leaders
Your business is about much more than just knocking on doors. Your marketing strategy is much more than a lead generator. To generate sales, you need brand credibility and a genuine leadership position. To generate awareness and response, 
you need targeted, decision-maker focused, geographically effective marketing. To generate profits, you need marketing ROI.

With one cost-effective investment, Contact Centres World Africa 2008 will:

  • Put your CEO on a platform with your top prospects 
  • Build your brand with the decision-makers 
  • Give you the best African coverage of any marketing channel 
  • Target your message to your precise audience

Sponsors can select from packages including:

  • Event sponsorship (Platinum, Gold, Silver or Bronze sponsorship) 
  • Official event cocktail function sponsor 
  • Conference networking luncheon sponsor 
  • Session sponsorship
  • Masterclass sponsorship

…and if there is something ‘out of the box’ that you would like, we would be happy to tailor a package for you. Call Glodean Kenny now on +27 11 516 4079 or email her to take advantage of our tailored packages.  

» Find out more 

      
 

event sponsors
 
Diamond Sponsor:
  
Bronze Sponsor:
 
 
Associate Partner:
 


Session Sponsor:

Sponsor

Hospitality Sponsor:

Lunch Sponsor:

Cocktail Sponsor:

Gift Sponsor:

Business Zone Partner:

› See the full sponsors list

sponsorship opportunities
This is your best sales and marketing opportunity of the year. If you are serious about being positioned as a market leader in the call centre industry, then this is the event you need to be at!
If you supply or are involved in the following areas you should be looking to partner with Contact Centres World Africa 2008:
  • Call centre outsourcing 
  • Call centre hardware 
  • Software 
  • HR and training 
  • CRM
  • E-commerce and web enablement 
  • Business continuity 
  • Consultants
  Target your market!
For details contact
Glodean Kenny