» Masterclass 1
» Masterclass 2

Masterclass 1: E-online Billing - the imperative in the face of smart metering Monday, 14 April 2008   Registration for the masterclass will be at 08:30; the masterclass will commence at 09:00 and conclude at 17:00. Morning and afternoon refreshments, as well as lunch, are scheduled into the day’s proceedings. Masterclass outline   Electronic Billing – the imperative in the face of smart metering Electronic bill presentment and payment Case studies – new technologies and processes in e-billing Innovative marketing opportunities Integrating e-billing into the customer service infrastructure Driving adoption Reduction in carbon footprint: reducing paper About your workshop presenter Alison Treadaway Managing Director Striata SA Alison spent 7 years in various positions in the Dimension Data group, before joining Striata as Sales and Marketing Director. Alison has significant experience in the sales, marketing and delivery of Internetrelated products and services. She is currently responsible for Striata’s South African operations as Managing Director, and serves on the Board of Directors of both Striata SA and Striata Communication Solutions. » Register now!» Back to top

Masterclass 2: Revenue Assurance - the next step Thursday, 17 April 2008   Registration for the masterclass will be at 08:30; the masterclass will commence at 09:00 and conclude at 17:00. Morning and afternoon refreshments, as well as lunch, are scheduled into the day’s proceedings.   Masterclass outline   ERevenue Assurance the next step – Understanding RA principles, performance measurement and strategies for implementation Revenue Assurance principles and scope Billing architectures & organizational structures Root causes of revenue loss Establishing RA policy Define and prioritise the scope of RA Fraud management Define KPI’s Establish performance measurement and reporting Product risk assessment Establishing a culture of RA and fraud management Compliance assessment and management RA – the next steps revenue and margin management About your workshop presenter Rens Bindeman Managing Director Revenue Investigations Rens is currently a Revenue Protection Consultant operating in various projects throughout Africa. His experience in this field has been obtained over a period of 11 years working within leading Revenue Protection Operations. He is also managing director of Revenue Investigations, South Africa, and Umbane House a 24 hour vending facility specialising in prepaid electricity distribution. Mr Bindeman is the chairman of the Western Cape Branch of SARPA (South African Revenue Protection Association) and an executive member of the same association. » Register now!» Back to top

some of our speakers   Erik Nordgren Head of AMR Project Vattenfall Eldistribution AB, Sweden   Franco Pucci Engineering Director Merlin Gerin SA (Pty) Ltd t/a CONLOG and Director STS Association   Phocas Rwalinda Head of Prepayment Section Electrogaz, Rwanda   Brent Hampton Chief Executive Officer SAFCONSULT   Randhir Nico Singh Prepayment Manager Johannesburg Water › Speakers list

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sponsorship & exhibition opportunities With one cost-effective investment, Billing & Metering World Africa 2008 will: Put your CEO on a platform with your top prospects Build your brand with the decision-makers Give you the best African coverage of any marketing channel Target your message to your precise audience   Target your market! For details contact Brian Mallory