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Day One, Tuesday 15 April 2008
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07.30 | Registration and welcome refreshments
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08.30 | Chairpersons opening remarks |
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| LOCAL AND GLOBAL PERSPECTIVES IN AMR
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08.50 | On the road to complex functionality – the forefront of
metering technology
- New architecture meters supporting various technologies
- Existing systems and infrastructure strengths and weaknesses
- Investment and ROI imperatives in smart metering
- Multi metering and customer value added services
- The North America case in point
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09.20 | Keynote address: The groundbreaking Vattenfall AMR Project
- Project overview and milestones to date
- Choosing the right AMR technology
- Comparing initial cost forecasts with the actual costs
- Strategies to achieve deliverables
- Project bankability and lessons learnt
- The Vattenfall project – where to from here?
- The new utility business – product differentiation options for
electrical utilities
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09.50 | Official opening of the exhibition and morning refreshments
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| NEW OPPORTUNITIES FOR UTILITIES |
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10.40 | U-Turn – Create your own conference agenda
This is your turn to un-conference your conference experience!
Personalise your learning by telling us the top 5 concerns that
keep you awake at night. We will then announce the topics for
tomorrow’s U-Turn discussion by close of day. Enjoy this
opportunity to control your conference agenda.
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10.50 | Panel discussion: What are water utilities asking?
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What is the role of next generation metering
technologies?
A South African perspective
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How will investment and ROI imperatives be measured?
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Existing systems and infrastructure strengths and weaknesses
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ROI imperatives for upgrading from existing systems
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How should unique African perspectives be tackled?
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| | Mr Dees Pillay, Bulk Metering Co-ordinator - Technichian, Umgeni Water
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11.35 | Panel discussion: Around the continent – billing
and metering scenarios of today and tomorrow
• AMR – the future of meter reading and data collection
• Intelligent grids for AMR
• Billing and customer management for the future
• Mass roll-out in smart metering – how close are we?
• Drivers and barriers for smart metering
• A look at the next 10 years |
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12.10 | Panel Discussion: The new electrical utility business - product differentiation options and technology scenarios for utilities in the wake of smart metering
- New opportunities including multi metering and customer
value added services
- Assessing the technology and global trends
- Analysing the enabling infrastructure landscape
- Evaluating the technology – necessities in interoperability and
interchangeability
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| | Mr Franco Pucci, Engineering Director, MERLIN GERIN SA (PTY) LTD T/A CONLOG
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13.00 | Networking luncheon and viewing of exhibition
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14.20 | Panel discussion: Spotlight on water utilities –
new technology options and solutions
- Examining the key technologies including: integrated smart
meters, add-on intelligent component technologies and
“piggy-back” applications and remotely-read meters
- Assessing the technologies in specific operating contexts
- Cost effectively upgrading from conventional metering assets
- Identifying all costs from a whole life cost perspective
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| | Mr Dees Pillay, Bulk Metering Co-ordinator - Technichian, Umgeni Water
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| METER INTEROPERABILITY AND INTERCHANGEABILITY –
ENABLERS OF THE AMR ENVIRONMENT |
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15.00 | Protocol standards for interoperability realisation
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Defining and realising interoperability without forgoing innovation as well as lock-in
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Defining interoperability and on what level you want it, meter level, system level or application level
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The difference between interoperability and interchangeability
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An open architecture supporting various technologies
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| | Mr Franco Pucci, Engineering Director, MERLIN GERIN SA (PTY) LTD T/A CONLOG
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15.40 | Speed networking & afternoon
refreshments – remember to bring your
business cards
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16.30 | Unraveling Metering Standard NRS057 and NRS071 for AMR
- Overview of additional portfolio of activities currently taking place
- Understanding the maintenance, validation, collection,
processing and verification of metering data in line with
NRS057
- Expected impact on current processes
- Examining NRS071 and its application in an AMR environment
- Looking to the future – what’s on the cards?
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17.00 | Closing remarks from chairperson and close of day one
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17.40 | Official cocktail function sponsored by HSBC
All speakers, delegates and guests welcome
Venue: Exhibition Hall 1, Ground Floor, Sandton Convention Centre
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Day Two, Wednesday 16 April 2008
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08.00 | Welcome refreshments
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08.45 | Chairperson’s opening remarks |
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| NEW APPROACHES FOR REVENUE RECOVERY |
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09.00 | Panel discussion: Examining best-practice for
improving credit management performance
- Analysing effective methods of collection
- Strategies for managing high risk customers
- Developing and managing credit control policy
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| | Xolani Barnes, Director: Business Support & Programme Phakama, City of Johannesburg Metropolitan Municipality
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09.40 | Panel discussion: Innovations and reality checks
in utility revenue loss
- Quantifying losses in revenue from energy and water
supplied but never billed
- Identifying and prioritising revenue recovery opportunities
- New approaches for revenue recovery
- AMR and revenue loss opportunities
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| | Xolani Barnes, Director: Business Support & Programme Phakama, City of Johannesburg Metropolitan Municipality
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10.20 | Insights into the findings and recommendations by public services and utilities international for revenue enhancement projects
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Projects overview
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Analysing the findings and recommendations in terms of customers, metering, billing, service delivery, training and consumption statistics
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Unveiling project milestones and successes to date in terms of revenue enhancement
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Addressing the issue of data integrity – how far can it tip the balance in revenue enhancement?
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Conclusions and recommendations across regions
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10.50 | Morning refreshments
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11.30 | Case study: City of Johannesburg R6.2 billion debt recovery
- Project scope and challenges
- Assessing the opportunities and challenges in data integrity
- Addressing the key role of uniform billing systems
- The underlying role of customer education programmes
- Looking ahead – new challenges, strategies and solutions for
effectively collecting municipal debt
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| | Xolani Barnes, Director: Business Support & Programme Phakama, City of Johannesburg Metropolitan Municipality
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12.10 | U Turn your conference agenda: Things that keep you awake at night
You have voted for these topics! Your chosen speakers will now offer you real-time, spontaneous solutions and commentary on the issues that keep you awake at night. Bring your questions to this spontaneous discussion.
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12.45 | Networking luncheon and viewing of exhibition
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| NEW INSIGHTS INTO SOPHISTICATED TARIFF STRUCTURING
AND RESULTS ON DEMAND LEVEL IMPACT |
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14.15 | Smart Metering and the implementation of Time of Use
Tariffs for domestic customers
- The impact of Time of Use Tariffs on customer behaviour
- Understanding improvements in the use of measured rather
than estimated data, and the accuracy of that data
- Time of day prices for domestic and small business customers
- Are customers sufficiently concerned about the cost of
electricity to change their consumption behaviour?
- What price differentials are required for customers to change
the way in which they use electricity?
- The role demographics plays in sophisticated tariff structuring
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14.45 | Panel discussion: Managing peak demand via
smart metering and dynamic tariff structures
- Discussing the benefits, drawbacks and recommendations
- The available technology and future technology scenarios
- Smart metering and more sophisticated tariff structuring options
- Drawing global comparisons in managing demand through
smart metering and tariff structuring
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15.25 | Afternoon refreshments
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16.00 | Residential Time of Use tariff Homeflex project findings
- Application in an African and cross utility context including
alternative tariff and incentive structuring options
- Barriers and opportunities for further development
- The AMR decision and final findings
- Future scenarios in AMR, DSM and dynamic tariff structuring
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| PREPAYMENT SOLUTIONS FOR INCREASED REVENUE COLLECTION |
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16.20 | The R880-million Operation Gcin’amanzi Project
- Reducing non-revenue water losses
- Scope, opportunities and challenges
- Revenue forecast on water savings and prepayment meters
- Demand side management savings
- Investment and ROI imperatives
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16.40 | The award winning pre-payment project, assessing
prepayment milestones in Rwanda’s utility, Electrogaz
- Reducing non-revenue water losses, improving customer
service and revenue collection
- Impact on demand side management
- Country wide project roll out
- Analysing future scenarios for Rwanda – conventional, prepaid,
split, AMI, the optimal technology mix?
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| ADVANCEMENTS AND NEW IMPERATIVES IN BILLING AND DATA MANAGEMENT - PROJECT UPDATE |
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17.00 | New billing solution at Nelson Mandela Bay Municipality
• The R46 million billing solution and integrated CRM programme
• Taking a look at the roll-out of the uniform billing solution
• Opportunities and challenges
• Scenarios for integrated customer service and service delivery |
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17.30 | Chairman’s closing remarks and close of the conference
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19.30 | Africa Energy Awards Gala Dinner
In celebration of the 10th Annual Africa Power and Electricity
Congress, Terrapinn Ltd, in conjunction with the congress, are
proud to introduce The Africa Energy Awards. The Africa
Energy Awards are dedicated to celebrating and rewarding
excellence of key players and projects in the industry.
Derek Watts, journalist and anchor of Carte Blanche will be our MC for this evening.
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Erik Nordgren
Franco Pucci
Phocas Rwalinda
Brent Hampton
