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Day One : Tuesday 4 September 2007
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| 07.30 | Registration and welcome refreshments
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| 08.30 | Opening remarks by the chairperson
Ian Fife
Editor
Financial Mail |
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| THE BIG PICTURE: TRENDS AND INNOVATIONS IN THE SENIOR HOUSING MARKET |
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| 08.45 | Keynote address: The changing mindset – understanding
the dynamics of the senior housing market
- Differentiating between retirement living and aged care
- What increased longevity means for the retirement industry
- Innovation in the future of aging services
Ian Raubenheimer
Managing Director
Atlas Property Holdings |
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| 09.15 | Keynote address: Supply and demand – adequately
accommodating South Africa’s emerging older population
- Targeting a niche market and meeting the growing need
- Lifestyle expectations of your target demographic
- How the changing population demographic effects you
Margie Van Zyl
President / Chief Executive Officer
South African Association of Homes for the Aged (SAAHA)/
Pietermaritzburg and District Council for the Aged (PADCA) |
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| 09.45 | Panel discussion: The squared circle – developers
debate the road ahead
- Innovations in lifestyle villages
- Opportunities for institutional investors
- Regulatory challenges and some proposed solutions
Billy Rauch
Chief Executive Officer
Cape Peninsula Organisation for the Aged (CPOA)
Ian Raubenheimer
Managing Director
Atlas Property Holdings
Tommie Richards
Regional Director
Power Developments
Laetitia Visser
General Manager
Development Services |
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| 10.45 | Morning Refreshments
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| ACCESSING CAPITAL FOR GROWTH AND DEVELOPMENT |
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| 11.15 | Be your own accountant: Financial Management 101 for for
owner/operators
- Demonstrating a profitable turnaround
- Meeting and exceeding infrastructure overheads
- Service levies and budgets – how much is too much?
Trevor Joesph
Chief Executive Officer
Methodist Homes for the Aged |
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| 11.45 | Panel discussion: What lifestyle options are
selling like hot cakes?
- Trends in buy and selling retirement homes
- Life right versus sectional title – what you need to be aware of
- How much can you really afford to remunerate for life right
investments?
- What other options exist for selling active lifestyle homes?
Femada Shamam
Head of Social Services
The Association For The Aged (TAFTA)
Nellie Van Staaden
Chief Executive Officer
Nellie Van Staaden Properties
Niel Fuller
Manager / Broker
RemaxOne |
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| 12.45 | Networking luncheons
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| INNOVATIVE SOLUTIONS IN DEVELOPMENT AND DESIGN |
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| 14.00 | Smart designs: the perfect balance of convenience and
accessibility
- Effectively integrating technology, healthcare and
independent living
- Innovation in design – ideas for increasing customer satisfaction
- Luxury living at affordable prices
Niel Fuller
Manager / Broker
RemaxOne |
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| 14.30 | Re-zoning the inner city – making current infrastructure
work for developers and operators
- Making use of what’s already there
- How viable is this option?
- How to go about it and what to be aware of
Femada Shamam
Head of Social Services
The Association For The Aged (TAFTA) |
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| 15.00 | Speed networking – bring your business cards
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| 15.15 | Afternoon refreshments
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| 15.45 | Case study: Seaside living for the active adult – developing Shelly@Ease
- The challenges and opportunities that were presented by the
project
- Meeting the demand in a niche market
- Providing quality accommodation at real value for money
Laetitia Visser
General Manager
Development Services |
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| 16.15 | Case study: Enjoying what South Africa has to offer –
developing the Sedgwick Village
- The challenges and opportunities that were presented by the
project
- Meeting the demand in a niche market
- Providing quality accommodation at real value for money
Tommie Richards
Regional Director
Power Developments |
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| 16.45 | Q&A and close of day
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Day Two : Wednesday 5 September 2007
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| 08.45 | Opening by the chairperson
Ian Fife
Editor
Financial Mail |
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| SOCIO-CULTURAL ASPECTS OF HOUSING |
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| 09.00 | Finding that perfect location – the socio-cultural aspects of housing
- Retirement hotspots
- Where will the industry be in 2010?
- Why positioning is so vital
Session reserved |
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| THE LAW AND YOU |
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| 09.30 | Stop acting: make the law work for you
- The senior housing act and the older persons act – how these
apply to you
- The implication these acts have on your business
- Changes that can be expected within the acts
- Properly implementing these acts in your community
Dorothy Mahlangu
Director: Care and Services to Older Persons
Department of Social Development |
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| INNOVATIVE TACTICS FOR INCREASING YOUR OPERATIONAL EFFICIENCY AND MANAGEMENT |
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| 10.00 | How to run a tight ship: management committees that work
- To outsource or not to outsource? Perks and disadvantages to
keep in mind
- Considerations for effective and adequate management styles
- Commercially operated villages versus non profit
Yvonne Brennan
Senior Consultant
Senior Support Services |
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| 10.30 | Morning refreshments
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| 11.15 | The million dollar management style: running your
retirement community like a business
- Factors contributing to the success of your retirement village
- Ensuring smooth operations and proper management of your
retirement facility
- Working the budgets and maximising revenues
Adee Varney
General Manager
Randjes Estate |
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| 11.45 | Panel discussion: Key ingredients of the six star retirement village
- Would the industry benefit from a rating system?
- The basis and argument for a rating system
- The challenges a rating systems presents to your industry
- What this means for developers and operators?
Jo Pelser
Managing Director
Sable Homes
John Webster
Director
Hibiscus Retirement Villages
Adee Varney
General Manager
Randjes Estate |
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| 12.45 | Networking luncheon
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| FRAIL CARE UNDER THE MICROSCOPE |
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| 14.00 | Creating a ‘healthy’ retirement industry
- Trends and developments
- Management profiles
- Available resources
Donovan Kotze
Chief Executive Officer
Olympic HERVASA Khanyisani Group |
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| 14.30 | Management blue print: how to run a successful frail care
centre
- Considerations for the effective management of your frail
care unit
- Staffing requirements and addressing the skills shortage in
South Africa
Matron Judy Hough
Director: Nursing
Flower Foundation |
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| 15.00 | Afternoon refreshments
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| 15.30 | Panel discussion: Your caring style put to the test – what works best
- What is a continuous care retirement village?
- How does continuing care differ from assisted living?
- Is it necessary to include frail care facilities in active adult
communities?
- Economical viability of running a frail care centre – in-house or
outsourced?
Donovan Kotze
Chief Executive Officer
Olympic HERVASA Khanyisani Group
Matron Judy Hough
Director: Nursing
Flower Foundation
Nellie Van Staaden
Chief Executive Officer
Nellie Van Staaden Properties |
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| A LOOK IN THE CRYSTAL BALL |
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| 16.00 | Retirement homes – then, now and tomorrow
- Where will the industry be in 2010?
- Future trends and possible opportunities
- Addressing the needs of this niche market
- Adapt or ?
Harris Burman
Director
Highlands House |
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| 16.30 | Q&A wrap up and closing remarks – finding a way forward
- Lessons learnt and opportunities presented
- Where to go from here?
- Setting an agenda for the future
Facilitated by:
Donovan Kotze
Chief Executive Officer
Olympic HERVASA Khanyisani Group |
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| 17.00 | Close of the conference
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Masterclass One : Monday 3 September
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| 08.00 | The do’s and don’ts of operating your retirement facility
Registration for the masterclass will be at 08:30; the masterclass will commence at 09:00 and conclude at 17:00. Morning and afternoon refreshments, as well as lunch, are scheduled into the day’s proceedings.
Agenda
What does the service component mean?
• Contractual obligations
• Reasonable expectations
• Legal requirements
Does service depend upon the type of contract with the resident?
• Rental
• Life Right
• Sectional Title
Does service depend upon the type of retirement facility?
• Retirement village (upmarket or modest)
• Retirement complex (upmarket or modest)
• Retirement residence (upmarket or modest)
• Retirement home (economic or sub-economic)
Implementation of service provision!
• What
• Who
• How
How do finances affect service levels?
• High economic
• Economic
• Sub-economic
Who determines service levels?
• Constitutions
• Management
• Staff
How does the building design affect the service component?
• Independent living
• Health (frail) care
How well is our staff trained to cope with the growing sophistication of the service component?
• The new older person
• The new manager
• Staff attitudes
About your masterclass presenter
 Billy Rauch
Chief Executive Officer
Cape Peninsula Organisation for the Aged (CPOA)
Having qualified with a Bachelor of Science and a Bachelor of Engineering from Stellenbosch University in 1965, Billy Rauch practiced as a professional engineer, consulting mainly in structural engineering till 1995. He took early retirement as an Executive Director of a national Consulting Engineering Company in order to pursue his passion for elder care. He was appointed as CEO of CPOA in 1995 and has enjoyed this very
challenging, but rewarding career path. He has repositioned CPOA especially in terms of managing their economic activities like a business. This included optimising their income potential out of Life Right and other developments for CPOA. This, as well as prudent financial management, makes it easier for CPOA to internally subsidise their very substantial Welfare commitments. Billy Rauch’s exposure to the various challenges in the management of the service component within the retirement environment makes him very aware of the mistakes made in the past and
the many opportunities that should be explored in future.
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Masterclass Two : Thursday 6 September 2007
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| 08.30 | The “how to” of developing a retirement village
Registration for the masterclass will be at 08:30; the masterclass will commence at 09:00 and conclude at 17:00. Morning and afternoon refreshments, as well as lunch, are scheduled into the day’s proceedings.
Agenda
- Lifestyle villages and expectations
- Location and community integration
- Demand for more choices
- Purchase structures – life rights, sectional title etc
- Development structures and funding – financial challenges
- Affordability – upper and lower income groups
- Catering for changing medical care needs
- Investment opportunities
- Management structures
- Age profiles
About your masterclass presenter
 Charles Rowe
Director
Charles Rowe and Associates
Charles Rowe is currently the Director of Charles Rowe and
Associates. He is a member of the South African Institution of Civil Engineers, South African Association of Consulting Engineers, Institute of Municipal Engineers of S.A., and an associate for the Association of Arbitrators. His areas of speciality are project management, township services, water supply and distribution networks, pipelines and irrigation, contract administration, water and wastewater treatment works, roads and stormwater, and housing.
From 1971 to 1999 Charles worked for Ninham Shand, (East) (Pty) Ltd. He became Director of the firm's George office in 1988 – May 1999, and was responsible for various projects undertaken in the civil and structural engineering fields.
Charles has been involved with the project management of the Bishopslea Village – Retirement Complex, and has also been involved with several other retirement villages, with the depth of his involvement ranging from engineer to board member. Charles is also on the board of the RLR Retirement Community. Charles is actively involved in the Anglican Church as Lay Minister, Parish Councillor and Church Warden. He was a Member of the Board of Trustees and the Board of Finance of the Diocese of George for several years. He was also a member of the Rotary Club of George and served as President of the Club on two occasions. |
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