About our sponsors

PRD Software specialises in writing functional business productivity software solutions. Hundreds of organizations in over 44 countries have chosen HelpMaster Pro to streamline and optimize their support processes, improve service levels and lower costs. 
We work with and respond to our clients needs and deliver software that exceeds their needs. We don’t follow, but seek to lead the industry through our ability to code and deliver.

Cordaware specializes in modern information and notification systems for companywide real-time information management. Cordaware bestinformed allows companies of any size to react to events and disruption at once. So, in case of incidents it is possible to send an instant live ticker to all concerned users, to inform them about known errors and the state of problems and incidents.

FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.7 million seats worldwide. FrontRange product families are designed to optimise customer investment by their interoperability, specifically for small-to-medium-enterprise (SME) and distributed enterprise organisations. Solution families are defined by three customer-centric market areas: IT Service Management including the HEAT® and ITSM, Customer Relationship Management (CRM) including GoldMine®; and Communication Interaction Management, including IP Contact Center. This comprehensive product set provides a unique customer service and support scenario, unrivaled in the market today.

Solisma is a leading provider of integrated Service Management solutions based on best practices and international standards such as ITIL and ISO/IEC 20000. We provide on-site ITIL, IT Service Management and Service Quality Management certified training courses and offer a range of independent consulting and assessment services that that help you deliver real business value from your investment IT.