Who should attend?

A unique mix of informative, educational sessions and fun, interactive networking activities,
the conference is an integral part of every help desk professional’s calendar.

• Help desk manager/supervisor
• Call centre manager/supervisor
• Help desk operator/analyst
• Call centre operator/analyst
• Team leaders
• Training managers
• HR managers
• Project leaders
• Desktop Service Managers
• Managing Directors
• IT Managers/Directors
• Client Server Managers
• Customer Service Managers
• Support Centre Managers
• Service Delivery Managers
• Technology Support Managers
• Client Liaison Managers

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