Best practices are not derived in a vacuum - Join us! CIOs can no longer afford to focus on technology. World-class organizations need to consider the quality of services they provide and focus on their relationship with customers while meeting tougher ICT governance standards. IT Service Management is the discipline that helps them achieve all these and more. Join us at the first ever regional itSMF Asia Summit 2007 and plug into the Asia-wide ITSM community and benefit first-hand from the knowledge and idea exchange at this executive-level summit dedicated to business and operational needs of Asia businesses. Seats are selling out fast... Don't miss out! Book your place now! To register, contact our customer service hotline: Tel: +65 6322 2701 or click here 5 compelling reasons for you to attend the 3rd itSMF Asia Annual Conference 2007 Stay ahead with the latest ITSM strategies, trends and best practices from “most admired” companies sharing their business cases and success factors Check out what’s all the hype about ITIL version 3 from the actual people and authors behind this significant project Expand your contacts database as you network with the largest gathering of ITIL practitioners and thought leaders in the region under one roof Be seen and meet with clients and peers at the largest most respected Service Management event in Asia Find out more about the international not-for-profit IT Service Management Forum (itSMF) and how you can be part of this worldwide membership of professionals dedicated to high quality IT Service Management solutions ITSM is taking off in Asia – be part of this transformation Of the variety of frameworks contributing to the overall discipline, ITIL is winning over the ITSM world. Long been the accepted as the de-facto standard in the UK it is now establishing itself as the definite set of guidelines for ITSM globally. The newly published ITIL version 3 is the most significant ITSM event since the last critical ITIL methodology update seven years ago. How then will the ITIL Refresh project impact your operation and strategic goals? What is the true ROI for an ISO/IEC20000 program? Are there real case study successes by Asia businesses for what I am about to invest in? Who can I turn to for expertise? How can I upgrade my best-practice program that is based on ITIL version 2? Are my competitors already on the program? The itSMF Asia Summit 2007 is an interactive regional-level conference experience that incorporates the 3rd itSMF SG Annual Conference. This 2-day information-packed event with international speakers is flanked by a pre-conference CIO Executive Brief and three optional post-conference master classes to provide participants valuable insights into the hottest topics, market trends and best practices regarding IT Service Management. This event is brought to you by itSMF national chapter in Singapore and the global B2B media professionals at Terrapinn. Register for this premier event now. Target your market! Limited sponsorship opportunities exist for this event. For full details contact: Jeanne Mok Tel: +65 6322 2781 Email: jeanne.mok@terrapinn.com

Contact system is now LIVE! Download the presentations now! Featuring key speakers Brian Jennings Chairman itSMF International Gary Case Co-Author ITIL® v3 Continual Service Improvement Majid Iqbal Co-Author of ITIL v3 Service Strategy Senior Director Gartner Consulting, USA Foo Nian Chou Chief of Infrastructure Management & Solutions National Computer Systems, Singapore Dr Charles Ling Vice President of Services Management Singapore Exchange Simon Chang Vice President of e-Enabling Services Business Group Acer Incorporated, Taiwan Isis SL O Assistant Vice President PCCW Solutions, Hong Kong Seats are selling out fast... Don't miss out! Book your place now! To register, contact our customer service hotline: Tel: +65 6322 2701 or click here Networking opportunities We understand that networking is a top priority in all industry events - that is why we continue to build in more networking opportunities into the event, allowing you to catch up with your peers, current and potential clients. itSMF Asia Annual Conference is where relationships are formed, business deals signed and where partnerships are concreted. Networking opportunities abound pre-event, during the event and even post event - through CONTACT, Speed Networking, cocktails, dinners etc. Networking cocktail party An excellent connectivity opportunity to network with all the speakers, sponsors and delegates at the end of Day 1. A perfect chance to enjoy the champagne and wine while catching up with your peers and prospects. Meet all participants in a one hour networking session! Get the answers to the questions relevant to you! Exhibtion Showcase Exhibitors will have a dedicated area to showcase their latest products and solutions to their most targeted audience and enjoy maximum exposure and mileage during networking, tea breaks and cocktail party sessions!