General FAQs

General FAQs

1. How do I arrange my visa?
2. Will I have any free time during the event? 
3. What exchange rate do you use? 
4. How can I add myself to this mailing list? 
5. How can I remove myself from this mailing list? 
6. What is the dress code? 
7. When do I receive my badge? 
8. Which meals are included in the conference price? 
9. Deaf/blind/disabled access 
10. When are the documents available? 
11. How can I download the documents?
12.Suggestions/feedback

How do I arrange my visa?
If you require a visa to attend this conference, once you have paid, we can supply you an invitation letter to take to the embassy with you. However, we can not take responsibly for arranging your visa or if the embassy refuses.

Will I have any free time during the event?
For your entertainment, Terrapinn have organised several functions around the conference such as networking cocktails and speed networking sessions.

What exchange rate do you use?
Prices are converted according to the recognised exchange rate on the day you book.
For current rates visit: www.oanda.com/convert/classic

How can I add myself to this mailing list?
To receive further information about this event and related events from Terrapinn, please forward your full contact details to Fiona Sim, Marketing Manager.   We need to receive the following information in order to add you to our lists:
First name
Surname
Job title
Organisation name
Full address details
Telephone number
Fax number
Email address

How can I remove myself from this mailing list?
If you no longer wish to receive communication from Terrapinn, please send an email to  Fiona Sim. We need to receive the following information in order to remove you from our lists:
First name
Surname
Job title
Organisation name
Full address details
Telephone number
Fax number
Email address
What is the dress code?
The dress code at all our events is business/casual.

When do I receive my badge?
You can collect your badge on the morning of the conference day one from the Green Building Asia reception desk.

Which meals are included in the conference price?
Refreshments will be served at regular intervals during the conference. The registration price includes a buffet lunch on both days. Please let us know if you have any special dietary requirements. Breakfast and evening meals are not included.

Deaf / blind / disabled access
If you have any special needs or disabilities please do let us know when you register for the event.

When are the documents available?
You will receive a workbook when you arrive at the event which contains white papers and information on the conference. Speaker presentations are available on our website one week after the conference.

How can I download the documents?
Documents will be available on this website one week after the conference runs. Full details on how to download the documents will be emailed to all participants and these instructions will also be posted here once the system is live. Please check back after the event for these instructions

Suggestions/Feedback
If you have any feedback about the conference, speakers, topics or venue please contact Pauline Oh, Conference Manager or by calling +65 6322 762