High-Tech & SCM Summit Monday 16 October 2006
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| Exclusive Host: |

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| 08.00 | Registration, coffee & tea
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| 08.45 | Organiser’s welcome remarks
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| 09.00 | Chairperson’s opening remarks |
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| 09.15 | State of Asia’s High-tech industry landscape: Opportunities and challenges to stay ahead in such tight competition
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| 09.45 | Achieving merger synergy of a complex supply chain: Identifying the challenges, critical success factors and methodology in delivering a high performance supply chain |
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| 10.15 | Visionary panel: What is the impact of establishing operations in lower-cost countries such as China and India on supply chain processes and information management? |
| | Ryan Chan, Director of Global Logistics, Agilent Technologies Allen Fukada, VP, Sales & Marketing, Asia Pacific, Moduslink Corporation Moderator: Alan G. Waller, Visiting Professor, Cranfield School of Management
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| 11.00 | Morning Refreshments and Networking
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| 11.30 | Asian Manufacturing – Moving up the value chain |
| | Saj Kumar, Director, SCM Product Solutions, ASEAN, Oracle Corporation
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| 12.00 | Collaborative supply chains - Quantifying the devastating impact of the lack of cooperation within a supply chain and discussing various economic incentives to align members of a network |
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| 12.30 | Luncheon for speakers and delegates
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| 13.30 | Roundtable discussion
This round table discussion session is an open moderated session where delegates are divided into group of tens to discuss a set of topics. This session aims to bring out issues/problems/ ideas, etc. from individual delegate. Moderated by key industry experts, the round table discussion will ensure debate and discussion on thought-provoking and controversial issueswith industry peers. Key topics of discussion will include :
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Latest supply chain models and initiatives
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Global sourcing and procurement trends, challenges andinitiatives
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Reverse logistics management in a complex and diversify Asian marketplace
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What proven supply chain software applications are emerging, and how can clients determine if their companies are ready to implement them? |
| | Edward Lau, Regional Director, Global Account Management-Asia, TNT Express Worldwide N.V.
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| 14.15 | Presentation of summary of discussion and Q&A
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| 14.30 | Afternoon refreshment
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CPG & Retail Summit Monday 16 October 2006
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| 08.00 | Registration, coffee & tea
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| 08.45 | Organiser’s welcome remarks
Chairperson’s opening remarks
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| 09.00 | Using forecasting to enhance wider business activities and your bottom-line performance
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| 09.15 | Understanding and embracing the dynamics of retail distribution in China and enhancing collaboration with vendors in delivery and inventory management |
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| 10.15 | Panel discussion: Mapping the 3PL marketplace and determining which providers offer the best match to your business to achieve fast ROI and effective customer service
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| | Mark Holloway, VP Logistics Excellence, Asia, Africa, Middle East, Unilever Gene Seroka, Vice President, Asia/Middle East, APL Logistics Moderator: Mark Goh, Director of Industry Research, The Logistics Institute Asia Pacific
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| 11.00 | Morning Refreshments and Networking
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| 11.30 | A customer-driven category management: Developing strategies and business processes that enable your categories align with consumer demand
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| | Chi-su Kim, Purchasing Director, Kosa Mart (Former Head of Hypermart, LG Mart)
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| 12.00 | Reviewing the changing face of supply chain management in the context of FMCG business in India
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| 12.30 | Luncheon for speakers and delegates
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| 13.30 | Roundtable discussion
This round table discussion session is an open moderated session where delegates are divided into group of tens to discuss a set of topics. This session aims to bring out issues/problems/ ideas, etc. from individual delegate. Moderated by key industry experts, the round table discussion will ensuredebate and discussion on thought-provoking and controversial issues with industry peers.
Key topics of discussion will include :
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Latest supply chain models and initiatives in the CPG and retail sectors
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Collaboration strategy that balances both the needs of retailers and suppliers
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Global and regional sourcing and procurement trends and challenges
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Category management and inventory control
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| | Gene Seroka, Vice President, Asia/Middle East, APL Logistics
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| 14.15 | Presentation of summary of discussion and Q&A
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| 14.30 | Afternoon refreshment
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Global 3PL Results and Findings Summit Monday 16 October 2006
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| Hosted by: |

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| 14.30 | Registration
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| 15.00 | Welcome Address
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| | Florence Noblot, Senior Vice President - Global Customer Solutions, DHL Asia Pacific
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| 15.10 | Keynote Address
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| | Manohar Khiatani, Director Logistics & Transpor, Singapore Economic Development Board
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| 15.20 | Results & Findings of Third Party Logistics Study
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| | Alfred Goh, Vice President Supply Chain Logistics, Global Customer Solutions, DHL Asia Pacific
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| 16.00 | Coffee Break
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| 16.20 | Roundtable Discussion on “Supply Chain Best Practices”
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| 17.00 | Questions and Answers
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| 18.00 | Close of Global 3PL Results & Findings Summit
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| 18.30 | Welcome cocktail for speakers, sponsors and delegates
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Conference Day One Tuesday 17 October 2006 Plenary Session
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| CREATING A COMPETITIVE SUPPLY CHAIN IN MEETING GLOBAL OPPORTUNITIES AND CHALLENGES |
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| 08.00 | Registration, Coffee & tea
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| 08.45 | SCMLogistics World and chairperson’s welcome remarks
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| | Allen Fukada, VP, Sales & Marketing, Asia Pacific, Moduslink Corporation
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| GLOBAL SUPPLY CHAIN TRANSFORMATION AND THOUGHT LEADERSHIP |
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| 09.00 | Opening Panel Discussion: A strategic global outlook on changing business trends & how they have forced a competitive playing field in fluidity as the emerging winners (1996–2006 A ten year flashback)
This opening panel discussion brings together a top-notch line-up of speakers who have witnessed a changing business environment through the last decade. Our speakers will share how changing business rules have forced companies to re-shape their supply chains in order to stay ahead. They will discuss:
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Globalisation from 1996 – 2006: What analysts predicted that didn’t take the world by storm!
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Reviewing the love-hate “reliant yet independent” relationship between the U.S. and Asia and how economic trends are changing manufacturing and supply chain dynamics globally
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Rise of GEMS, the opportunities they present, and their domino effect on manufacturing models, supply chain challenges and importantly, pricing implications forcing tighter processes
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Best-in-breed companies and a look at their transformation process |
| | Nigel Jones, General Manager, Supply Chain Strategy and Procurement, Fonterra Florence Noblot, Senior Vice President - Global Customer Solutions, DHL Asia Pacific Moderator: Steve Banker, Service Director, SCM, ARC Advisory Group
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| 09.45 | Keynote Address: IBM to Lenovo: Architecting a global supply chain transformation
Less than five months after IBM announced the sale of its PC business to Chinese computer maker Lenovo on Dec. 7, 2004, the completion of the most complex divestiture in IBM history was finalized on April 29, 2005. The 143-day transition shifted more than 11,000 employees and thousands of PC clients to Lenovo by applying supply chain principles and disciplines that were used across 22 unique job functions spanning 66 countries.The divestiture was executed so perfectly that IBM has filed for a patent on it. This presentation will look back on the strategy and processes that were put in place to transfer a multibillion dollar business from one company to another. |
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| 10.15 | Morning Refreshments & tour of exhibition area
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| 11.15 | A global perspective on China’s strategic position as manufacturing hub and the world as the marketplace: Reviewing its impact on worldwide supply chain and logistics operations
Almost everything in the world is “made in China” these days. With China holding the reins of manufacturing and it not being an exactly easy market to operate in, the challenges and obstacles faced in supply chain and logistics management are especially real. This session will focus on:
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From China to the rest of the world – Assessing the complexities and difficulties of fortifying a supply chain system stemming from China
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Identifying obstacles and risks across the supply and demand chain in China that can impact time to market, competitiveness and customer satisfaction
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Overcoming the supply chain hurdles in China – Learning to move towards a revolutionised supply chain |
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| 11.45 | Mitigating supply chain risks while increasing operational efficiency: Taking vulnerability out and putting confidence in
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Identifying today’s risk exposure for your supply chain
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Impact of external and internal risk drivers on all parties of the supply chain, and its implications on your bottom line
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Role of CxOs in communicating the importance of supply chain risk mitigation
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Measures to mitigate risks in your supply chain |
| | Jon Chorley, Vice President - Product Strategy, Oracle Corporation
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| 12.15 | Networking lunch & tour of exhibition area
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| Choose from 2 streams |
Delegates can hear from experts in their field on a range of topical issues, business strategies and best practices over a full afternoon. The breakout sessions are tailored for greater interaction between the presenter and the audience. Mix and match the streams for greater focused learning and discussion.
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Conference Day One Tuesday 17 October 2006 Stream A
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| Review of today’s innovative supply chain |
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| 13.45 | Re-defining the current supply chain model to drive DDSN and develop a more agile and customer oriented organisation
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A top level approach in developing corporate supply chain strategies
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Executing DDSN and overcoming challenges and complexities along the way
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Creating cross-functional best practices that review production against demand |
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| 14.15 | Streamlining the supply chain – Key to sustainable competitive advantage
Facilitating seamless flow of goods and information in a rapidly evolving and physically distributed global network of suppliers, facilities, partners and customers is the cornerstone for success. It is important for businesses to move away from the organisation centric, silo-based, disjointed systems environment to gaining consolidated view of the inventory and orders across the extended enterprise. This session with case studies drawn from leading corporations across the world will help in understanding:
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Emerging business realities
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The distributed nature of the businesses
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Challenges faced in streamlining the supply chain - IT perspective
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Path to transformation |
| | Buck Devashish, Senior Vice President of Strategic Initiatives and Business Development, Sterling Commerce
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| 14.45 | Gaining insights into Maruti Suzuki’s practices on achieving an efficient and lean supply chain
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Outlining the Indian economy from the perspective of the automotive industry
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Enhancing transportation and material handling according to Asia’s infrastructure network
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Enhancing distribution strategies despite the increased portfolio of product offerings |
| | Sudam Maitra, Chief General Manager, Supply Chain, Maruti Udyog
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| 15.15 | The supply chain of 2010: Beyond global
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What’s next after achieving a global supply chain
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The operational, financial and technological changes that will impact your supply chain by 2010
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How to take advantage of these changes to increase supply chain responsiveness, flexibility and security |
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| 15.30 | Afternoon refreshments & tour of exhibition area
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| 16.30 | Case Study: Mythbusting world class customer service is not possible in a developing market: Enhance market share and customer satisfaction through superior logistics planning and implementation
The need to drive customer satisfaction throughout supply chain operations has become a significant trend because it is very apparent that increasing your value to customers alone has a direct impact on your journey to capture new developing markets. Increasing value to consumers can transform the perception of your business and help you to penetrate further market share.
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What do retail customers in Asia value in terms of customer service?
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How can you incorporate customer service into your strategic supply chain and logistics planning: The importance of focusing on improving service, reducing costs, improving quality and maximising speed to market all at the same time
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Collaboration with your suppliers and retailers to achieve perfect order: Why is achieving excellence customer service not a single company concept?
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What are some best in class examples of customer service and what can FMCG companies like Unilever do about this in Asia? |
| | Mark Holloway, VP Logistics Excellence, Asia, Africa, Middle East, Unilever
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| 17.00 | Driving supply chain performance through competency development and change management
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Using Adaptable Change Management models to meet the expectations of diverse cultures
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Integrating Change & Talent Management Strategies to increase talent levels in the organisation, improve performance and drive for world-class status
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Implementing a Planning Excellence Competency Assessment & Development Program, including succession planning, organisation design, common job profiles and a Web-based assessment tool available in five languages, to improve Supply Chain performance |
| | Rosa Colon, Director, Change Management & Learning, Bristol Myers Squibb
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| 17.30 | Chairperson’s summary and close of Day One
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| 17.45 | Networking cocktail party!
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Conference Day One Tuesday 17 October 2006 Stream B
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| Latest supply chain technology & applications |
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| 13.45 | Exploring the role of a CIO today in establishing a "supply chain organisation"
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Identifying that the CIO role beyond IT
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Driving IT-enabled supply chain: Reducingc osts and inefficiencies by deploying technologies that enhance supply chain execution
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Working closely with external & internalpartners in supply chain development: Managing systems-integration efforts with supply chain executives in achieving supply chain optimisation |
| | Roy Kannan, Chief Information Offier, Chartered Semiconductor
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| 14.15 | Customs Modernization, Supply Chain Security and the Application of RFID Technology in China
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International Trade Facilitation and It's Impact on Global Customs Modernization
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Supply Chain Security and Its Pros & Cons
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Streamlining supply chain processes in the customs clearing department through RFID Technology and its revolutionary application
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Establishment of a Dynamic Global Security Network & Database |
| | Yang Qin, Secretary General, International Trade Facilitation Organisation, China
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| 14.45 | Streamlining supply chain operations for a diverse industry cross section
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Collaboration and synchronisation with the supplier - an enablement of e-business processes
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Improving customer service through logistic optimisation with effective warehouse management solutions
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Enhancing the customer experience through proactive field service management in mobile solutions |
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| 15.00 | Ensuring your Supply Chain Delivers: Aligning your SCM strategy with business and IT strategies
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Building alignment and commitment of Business and IT stakeholders to the enterprise SCM strategy
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Active participation of key stakeholders and users in the execution of any SC initiative
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Integrate industry best practices to the specific on-the-ground realities and set meaningful threshold limits |
| | Sandilya Gopalan, Consulting Director-Retail and Manufacturing Practice, Cognizant
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| 15.15 | Understanding what is needed to implement RFID today
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Basics of how a RFID systems works
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EPCglobal Gen2, usage & licensing implications
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Case studies: Metro AG, Dept of Defense & Dept. of Home Security
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Check list to successfully implement RFID |
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| 15.30 | Afternoon refreshments & tour of exhibition area
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| 16.30 | Looking forward: The next generation of collaboration
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RosettaNet Value proposition for best in class supply chain
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Emerging trends of RosettaNet over conventional EDI
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Logistics collaborative trends in Asia - 3PLOutsourcing, Vendor Managed Inventory, eCustoms, Shipment notification, 3PLloosely coupled
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Cross broader logistics initiatives:on eCustoms, Tradexchange and WCO
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Industry ROI with RosettaNet as the next generation of collaborative standards |
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| 17.00 | Deploying RFID to reshape supply chain – Key learnings, practical approaches and overcoming challenges in adopting RFID
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Understanding the challenges to adopt this technology in an international environment
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Increasing inventory visibility and in-transit visibility using RFID
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Overcoming the challenges in managing ever more extended global supply chains
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Reviewing recent redesign projects: Implementing meaningful step-changes in Intel’s supply chain performance |
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| 17.40 | Chairperson’s summary and close of Day One
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| 17.45 | Networking cocktail party! |
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Conference Day Two Wednesday 18 October 2006 Opening Plenary
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| 08.45 | Chairperson’s opening remarks
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| ASIA’S LOGISTICS TRANSFORMATION |
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| 09.00 | Supply Chain evolution in Fonterra - Transforming supply chain and logistics operations in the world’s largest diary producer
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Going down memory lane - the supply chain process between then and now
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Delivering value to to customers and suppliers with an efficient supply chain
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A continual drive towards supply chain excellence - the next steps ahead for Fonetrra |
| | Nigel Jones, General Manager, Supply Chain Strategy and Procurement, Fonterra
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| 09.30 | An international experts panel on collaboration strategies between manufacturers and service providers, and future vision for supply chain integration
- Assessing the mega-trends changing global supply chain’s collaboration and outsourcing/offshoring
- Logistics function is growing in increased importance. What do the following imply:
- For logistics providers: assessing the market and investing in newc apabilities? - For users: setting a high bar for your logistics providers and how do you ensure that they continually redefine their efficiency and reliability? For investors and acquirers: the impact of continued evaluation on attractive business opportunities
- Avoiding major integration pitfalls and the high costs of supply chain integration
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| | Ryan Chan, Director of Global Logistics, Agilent Technologies Gene Seroka, Vice President, Asia/Middle East, APL Logistics Nigel Jones, General Manager, Supply Chain Strategy and Procurement, Fonterra Kian Peng Sim, Vice President Electronics Components, Global Customer Solutions, DHL Asia Pacific Moderator: Steve Banker, Service Director, SCM, ARC Advisory Group
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| 10.15 | Morning refreshments & tour of exhibition area sponsored by

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| Choose from 2 streams |
Delegates can hear from experts in their field on a range of topical issues, business strategies and best practices over a full afternoon. The breakout sessions are tailored for greater interaction between the presenter and the audience. Mix and match the streams for greater focused learning and discussion.
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Conference Day Two Wednesday 18 October 2006 Stream A
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| Logistics, transportation & distribution |
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| 11.15 | Case Study: Scrutinising your logistics network consisting of high volume and repetitive deliveries to increase efficiency and customer satisfaction
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Building an efficient and competitive network: a reliable and predictable product delivery system and a frictionless customer’s interaction structure
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Teaming up with representatives of the required discipline as the central control point
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Coordinating all deliveries of customers orders and consolidation of finished goods
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Integrating the best supply chain network and overcoming potential upheavals in managing each logistical activity according to customer’s specifications |
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| 11.45 | Delivering the next generation of logistics innovation
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Defining “innovation” in your logistics operations - what does that mean for your organisation?
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Developing innovative logistics solutions to increase the efficiency of your supply chain and that of your customers
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Deploying innovative initiatives and technologies along your supply chain and the educational processes involved - from conceptualisation to implementation |
| | Florence Noblot, Senior Vice President - Global Customer Solutions, DHL Asia Pacific
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| 12.15 | The Coming Crisis to Supply Chains fromAsia to Europe and North America: Understand the drivers. Neutralise the impact
The Asian export juggernaut – driven by European and North American consumer demand, favored-nation trading status in the WTO, harmonized tariffs, relaxed regulatory policies, and Free Trade Agreements – is changing trade patterns permanently. This isn’t a trend; it is the way things are going to be. Simultaneously – from seaports and terminals to rail, motor carrier and warehousing/distribution centers -- the infrastructure in Europe and North America is becoming stressed to the breaking point. The prognosis: transportation delays and supply chain disruptions end-to-end. In this session, Peter Barnesby will outline the crisis drivers and offer logistics process improvements that are both practical and achievable, to neutralize delays proactively and reducethe delivered cost of Retail and FMCG exports from Asia. |
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| 12.35 | Increasing your competitiveness, eliminating costly delays and inefficiencies by enhancing freight and customs management
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Curbing today’s constraints on delayed shipments, rising freight rates and dissatisfied customers
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Minimising the impact of capacity shortages – short-term strategies and solutions to mitigate shortages
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Working with carrier |
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| 13.05 | Networking lunch & tour of exhibition area
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| 14.15 | Developing a best-in-class sense and response supply chain with effective logistics management
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Best practices in logistics management and their impact on supply chains Creating a sense and response supply chain: Making a difference to the way you manage your entire operations
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Achiecing logistics excellence: Global case studies |
| | John Murphy, Director- Product Marketing, Oracle Corporation
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| 14.45 | Aftermarket logistics: Reviewing best vendor management strategies in post-sales supply chain
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Enhancing time efficiency of post-sales supply chain: Ensuring right parts to be supplied on time and under an effectively controlled cost
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Managing the distribution operation of physical parts movement in between warehouses and customers efficiently
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Strategic vendor management of warehouses, customs clearance and parts transportation: Assuring performance and control of cost to meet the service target of parts supply chain |
| | Bing Liang, China Distribution Operations Leader, GE Medical
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| 15.15 | Case Study: Delivery of aid – Applying Fritz’s global disasters humanitarian logistics and supply chain strategies to the commercial logistics initiatives
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Major differences between Humanitarian Supply Chain and Commercial Supply Chain
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Highlighting and overcoming the challenges in bringing aid to the affected people in remote parts of the world
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The criticality of situation: Higher stakes and a mistake can result in the loss of lives |
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| 15.45 | Afternoon refreshments & tour of exhibition area |
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Conference Day Two Wednesday 18 October 2006 Stream B
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| Procurement, sourcing & inventory management |
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| 11.15 | Understanding and embracing the dynamics of retail distribution in China and enhancing collaboration with vendors in delivery and inventory management
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| 11.45 | Converting supply chain collaboration into cash
- Understanding the disconnects in the supply chain
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Connecting the physical and financial supply chains to break down the wall between finance and operations
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Creating better collaboration through greater visibility and transparency with real-time data management
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Case study: Kellwood Company (a leading marketer of apparel and consumer soft goods with brands including Calvin Klein, Nautica and Liz Clairborne)
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| | Mark T Welles, Vice President, Sales, TradeCard Asia/Pacific, TradeCard Inc
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| 12.05 | Collaborating for Strategic Competitiveness
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Developing specialised capabilities throughout a company's systems and processes (from sourcing, to manufacturing, to marketing, and after-sales services) to ensure the right product gets to market in the shortest optimised timeframe is essential for success
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Delivery on these requirements effectively via collaboration between different companies that have developed specific, world-leading competencies
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Examples of effective collaboration between companies – demonstrating how the supply chain can be managed to deliver best-in-class, market-beating results
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Case studies from High-Tech and Life-science industries |
| | Bee Koong Lim, Director of Clinical Life Sciences, Global Account Management-Asia, TNT Express Worldwide N.V.
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| 12.35 | Gearing towards service-driven inventory optimisation: Finding the right balance between carrying stocks while achieving high level of service and responsiveness to modern consumers
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Configuring your inventory management model and inventory stocking strategies to reflect service priority and superiority
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Deploying superior inventory management as a competitive weapon to driving top and bottom line
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Demonstrating the impact of inventory optimisation on service level and customer satisfaction
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Striking a balance between “low inventory-high service” ideal – how to achieve the best of both worlds |
| | Grant Gordon, Vice President, Customer Fulfillment & Logistics, SanDisk Corporation
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| 13.05 | Networking lunch & tour of exhibition area
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| 14.15 | Synchronised SCM :A systems approach that recognises the positive benefits and negative effects of buffers through better understanding & closer synchronization of all supply chain processes
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Understanding supply chains disparate processes: its capacity, responsiveness and reliability in its capabilities
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Using buffers to accommodate process differences: identifying lead times and inventories to your advantage
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Managing buffers that optimises tradeoff between stability and supply chain responsiveness |
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| 14.45 | Improving supply chain efficiency and performance by designing an optimum network to minimise inventory whilst achieving high level of service
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Understanding customers’ requirements and designing business model accordingly
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Embracing the importance and criticality of inventory driven costs
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Reducing inventory step after step by modifying your supply chain
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Positive impacts of a reduced inventory, balance level of service with financial implications of inventory |
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| 15.15 | Advancing in supply chain purchasing: Motorola’s shift in having centralised purchasing & supply point for greater integration and enhanced decision-making
The Center for Advanced Purchasing Studies (CAPS) has predicted that there will be a shift to more centralized purchasing & supply organisations, both in terms of organisation structure & decision making. Conceptually, the functions that can be transitioned to a supply chain "Control Tower" may include:
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Managing consolidated purchase volumes & placing Global POs
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Coordinating execution against Global POs
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Monitoring inventory levels
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Working with suppliers on "what-if" scenarios |
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| 15.45 | Afternoon refreshments & tour of exhibition area |
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Conference Day Two Wednesday 18 October 2006 Closing Plenary
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| 16.15 | Asian Supply Chain Leaders Panel: Rising against global competition: How are Asian companies creating a more agile, responsive and aggressive supply chain in the pursue of global market share
In the past, Asia looked to the U.S. as leaders and drivers of new initiatives. Thus, we always looked towards global MNCs for insights into the latest supply strategy. The emergence of heavyweight companies in Asia is turning the tides around. With increase in demand for raw materials, and the source being Asia, destination being primarily U.S. and parts of Europe, much of supply chain activities are now focused on Asia instead. From manufacturers to suppliers, increased outbound and also inbound logistics are forcing companies in the region to seriously look into developing supply chains that specifically incorporate the challenges of this diverse region.
This panel will bring you top Asian companies that have initiated change and growth in their organisations’ supply chains, to share with you their best practices in competing in the international market place. |
| | Chi-su Kim, Purchasing Director, Kosa Mart (Former Head of Hypermart, LG Mart) Sudam Maitra, Chief General Manager, Supply Chain, Maruti Udyog Maha Muzumdar, Vice President Global Supply Chain Management, Oracle Corporation
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| 17.00 | All Chairpersons to summarise discussions
The closing panel on brings together the Chairpersons from each stream across the 2 days to moderate the closing panel, with each presenting a 10-minute summary finding per stream.
From these findings, delegates can engage in an interactive Q&A session challenging all the issues discussed and form a strategic outlook on Asia’s supply chain – one that will set the tone for the year’s challenges and positive transformation for Asia to be a strategic growth area for the different vertical industries. |
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| 17.30 | Chairman’s closing remarks and conclusion of conference
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| 19.00 | SCMLogistics Excellence Awards Dinner!
@ The Ritz-Carlton |
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