Day One, Wednesday 5 April 2006
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| 08.30 | Registration and welcome coffee
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| 08.50 | Opening remarks from the Chair
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| MINISTERIAL ADDRESS |
Ministerial address:
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| 09.00 | Strengthening Australia’s information security – a vital
role for protecting Australia’s national security
- The Federal Government’s continued commitment in protecting Australia’s national security
- Understanding the scope of security challenges we now face and reinforcing the need for improved security arrangements
- The need for continual planning for government and effective security solutions allowing secure, timely and effective information sharing across government departments
- Addressing that speed and structure really do matter, collaboration is critical, preparation is paramount and learning and change must be constant
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| MOTIVATION IN THE SPORTING FIELD – LEARNING
FROM THE CANBERRA BRUMBIES |
Featured presentation:
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| 09.30 | Be as successful as you can be
Laurie Fisher’s presentation will encourage organisations to benchmark themselves against the world’s best and strive towards continuous learning at both an organisational and individual level.
- The importance of teamwork and focus in building the road to business and personal success
- What it takes to persevere, overcome obstacles and succeed both as an individual and team member
- Failure is not an option – Teamwork is essential: team building, change management and positive attitude
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| 10.30 | Morning tea proudly sponsored by EMC
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| THE BUSINESS CASE FOR TECHNOLOGY ENABLED
GOVERNMENT |
Keynote address:
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| 11.00 | Australia's Future Directions in E-Government
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| | Ann Steward, CIO and General Manager, Australian Government Information Management Office
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Executive panel discussion:
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| 11.30 | Citizen-value generated by technology in government –
Ensuring public sector best practice
- The imperative for Government to act as an enterprise
- Identifying the key strategic issues associated with the Australian Government’s E-Government agenda
- Understanding the changing structure of the public sector: challenges and opportunities
- Creating a culture which is responsive to change and ensuring departments work together
- IT leadership in Government: the ability to respond to change, implement major projects and lead strategically
- Facing the challenges as the Australian Government embarks into a new era of E-Government
The Chair moderates this panel |
| | Jo Bryson, Executive Director, Office of E-Government, Department of Premier and Cabinet Western Australia Peter Grant, Assistant Director General, Office of Government ICT, Department of Public Works Queensland Mike Grillo, Executive Director, Government ICT Services, CTO, South Australian Government Ann Steward, CIO and General Manager, Australian Government Information Management Office
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Case study presentation:
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| 12.10 | Convergence – the holy grail
- Convergence and the impact on your organisation
- Making the most of mobility and wireless trends
- Questions to ask your integration, technology and service providers
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| | Chris Pattas, Director, Enterprise Division, Ericsson Australia and New Zealand
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| 12.40 | Luncheon proudly sponsored by Toyota
Motor Corporation
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| ADVANCING GOVERNMENT CAPABILITIES WITH TECHNOLOGY
APPLICATIONS |
Best practice case study:
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| 13.40 | Making it cheaper, easier and more personalised –
dealing with the ATO
- How technology enables the ATO to mask the complexity of Tax Laws
- Using technology to link government programs and resources in a seamless way
- Delivering online transactions effectively to customers more effectively and conveniently 24 hours a day 7 days a week
- Making it easier for citizens to access state government agencies
- Producing solutions that are tailored to the needs of individual citizens, communities and business
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Featured address:
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| 14.10 | Improving Information Security - A vital role for protecting Australia's national security
- The role of law enforcement agencies in cooperating nationally and internationally to respond in real time to emerging trends and threats
- The role of intelligence
- The scope to apply sophisticated network analysis
- The reliance of law enforcement on the private sector for reporting, solving and preventing high tech crimes
- Co-ordinating law enforcement responses where agencies have distinct functional roles.
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| | Nigel Phair, Team Leader, Australian High Tech Crime Centre
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| CONNECTING BUSINESS AND CITIZENS WITH INNOVATION –
TECHNOLOGY DYNAMICS |
Executive panel discussion:
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| 14.40 | Transforming the public services sector to meet rising
citizen expectations
- The role of technology in continually improving efficiency, service delivery to citizens and community participation
- Enhancing the E-Government efficiency and service delivery experience
- Implementing affordable government systems
- Creating effective partnerships between government and the business sector
- Changing service delivery models – how are new demands and responses impacting on traditional models?
The Chair moderates this panel |
| | Stephen Moore, Group Manager, Employment Systems, Department of Employment and Workplace Relations Nico Padovan, Acting First Assistant Secretary, Office of the Access Card, Department of Human Services, Australia
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| 15.20 | Afternoon tea proudly sponsored by EMC
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Executive panel discussion:
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| 15.40 | ICT strategies for developing strategic information
management
- Improving the information flows in government – establishing true interoperability
- Protecting critical business processes from information sharing to information integration
- Implementing converged data networks
- Managing individual projects to the E-Government strategy
- Structuring citizen-centric e-Service architecture
Moderator: |
| | Linda Shave, Content Management Expert and NSW President, Institute for Information Management Stephen Ellis, Assistant Director General, Government, National Archives of Australia Peter Naylor, National Manager - Information Management, Australian Customs Service Nigel Phair, Team Leader, Australian High Tech Crime Centre
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| PEOPLE AND CHANGE:THE CORE FOR PERFORMANCE
DRIVEN GOVERNMENT |
Executive panel discussion:
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| 16.20 | The people factor in ensuring IT projects succeed –
public administration in the digital era
- Defining ICT governance from the board down
- Revamp outdated citizen facing-processes in increasing efficiency and service delivery for the population
- Strengthening processes and practices including the definition of standards and consolidation of technical infrastructure
- Developing performance-based management and business planning and providing workforce optimisation: recruit, retain and reward
- Ensuring information system support properly underpins core programs of work undertaken by other business units
Moderator: |
| | Linda Shave, Content Management Expert and NSW President, Institute for Information Management Karen Clarke, CIO, Australian Securities & Investments Commission Bob Correll, Deputy Secretary, Department of Immigration & Multicultural Affairs
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| 17.00 | Closing remarks from the Chair
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| 17.10 | Speed Networking sponsored by Spectrum Data
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| 17.30 | Cocktail reception
Sponsored by:

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Day Two, Thursday 6 April 2006
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| 08.30 | Welcome coffee
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| 08.50 | Opening remarks from the Chair
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| | Dennis Furini, Executive Director and CEO, Australian Computer Society
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| INTERNATIONAL PERSPECTIVES OF E-GOVERNMENT:
CHANGING ADMINISTRATIVE PARADIGMS |
International keynote address:
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| 09.00 | The update on current federal e-government initiatives and policy transformations
- Unveiling recent e-government reform policy proposals- goals and likely outcomes
- Establishing new standards for improved interoperability between local, state and federal government
- The migration toward citizen centric technology and information transparency
- Assessing the opportunities and risks involved in the adoption of electronic voting technology
- Moving toward a whole-of-government smartcard framework
- Projecting outcomes of sustained investment in government technology and infrastructure
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Keynote address:
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| 09.50 | Centrelink’s approach to maximise public service
efficiency and achieving customer satisfaction
- Using technology to create innovative and personalised solutions
- Providing information transparency and meeting citizens’ needs for online dealings with government
- Realising effective business partnerships in improving government service delivery to the Australian community
- Reducing cost to government in delivery of service
- Developing staff capabilities to meet business challenges
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| 10.30 | Morning tea proudly sponsored by EMC
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| PROJECT AND RISK MANAGEMENT |
Best practice case study:
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| 11.00 | IT security – design it in or retrofit later
- IT security: an essential ingredient in any IT system
- System development – the benefits
- Post implementation – the pros and cons
- System maintenance – strengthening your security
- DSD – how we can help you
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| | Robert Campbell, Assistant Secretary, Information Security Group, Defence Signals Directorate
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Executive panel discussion:
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| 11.30 | Implementation of IT projects and guaranteeing success
– taking the risk out of the equation
- The importance of leadership in integrating and linking activities such as risk management and performance assessment of the implementation process
- Treating risk as a strategic issue in order to protect critical business processes
- Effective risk management in the public sector results in better service delivery, more efficient use of resources, and better project management
Moderator: |
| | Robert Campbell, Assistant Secretary, Information Security Group, Defence Signals Directorate Tony Kwan, CIO, Department of Education, Science and Training
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| MAXIMISING PUBLIC SERVICE EFFICIENCY WITH APPLICATIONS OF TECHNOLOGY |
Best practice case study:
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| 12.10 | Adopting an architectural approach in E-Government
and E-Education
- Business case for E-Government architecture
- Building blocks of E-Government architecture
- Implementation issues - opportunities and challenges
- The way ahead
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| | Tony Kwan, CIO, Department of Education, Science and Training
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| 12.40 | Luncheon
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Best practice case study:
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| 14.00 | Information management – striking the right balance
- Integrating information management with other infrastructure
- Considering the business case, governance and policy requirements
- Developing a comprehensive information management strategy
- Measuring the ROI on implementation
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| ROUNDTABLE DISCUSSIONS |
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| 14.40 | Interactive roundtable sessions
Each delegate will be asked to join a table of their choice to discuss and network with like minded individuals facing similar challenges in the ICT industry. An industry expert will lead each roundtable.
Roundtable discussion 1: Information security
- Integrating security technology into your business strategies and infrastructure
- Making security an organisational priority
- Technology solutions and the costs
Led by: Chris Joscelyne, Managing Director, Australian Projects IT Security
Roundtable discussion 2: Information management
- Information management in perspective
- Why use an information management framework?
- Challenges for the future?
Led by: Linda Shave, Content Management Expert and NSW President, Institute for Information Management
Roundtable discussion 3: Enterprise content management
- The business case
- Some of the issues surrounding ECM: what it is and who is doing what
• Strategies to address ECM versus component matters
Led by: Vicki Coleman, CIO, RailCorp
Roundtable discussion 4: Ensuring optimal value in IT investment
- Matching visibility of IT projects throughout the organisation
- Prioritising: scoring and categorising projects
- Reviewing and evaluating to ensure relevance of portfolio
Led by: Peter Beven, Director, Office of ICT Commercialisation
Roundtable discussion 5: Driving IT strategies in the organisation
- Embarking on projects to better align IT with the broader direction of the organisation
- Strategic sourcing for its corporate applications
- Streamlining and integrating service delivery, not how to manage IT delivery
Led by: Roze Frost, CIO, CSIRO
Roundtable discussion 6: Strategies for Enterprise Wireless Security Led by: Mark Morgan, Founder & Principal Consultant, SpectroTech |
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| 15.10 | Afternoon tea proudly sponsored by EMC
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| EVALUATION AND THE GOVERNMENT SCORECARD: FUTURE
ROLE OF TECHNOLOGY IN GOVERNMENT |
Featured presentation:
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| 15.30 | Current state and future shape of ICT – building
Australia’s ICT future
- Building a competitive advantage – understanding what Australia wants to achieve internationally
- Exploring emerging sector trends
- Developing Australia into one of the leading EGovernment countries
- Addressing the roles small to medium businesses, MNCs, universities and governments have in leading ICT excellence
- Learning from mature international markets
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Executive panel discussion:
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| 16.00 | What’s missing? – Building Australia’s public sector into
a global ICT player
- What lessons can we take from this conference?
- Making things happen: how can government executives overcome traditional barriers to drive transformation?
- How do we build sustainable e-Services as a catalyst for horizontal initiatives and administrative convergence?
- Overcoming the hurdles to public sector ICT optimisation
– cutting down the red tape and bureaucracy
- What are the key drivers to make the Australian public sector ICT industry internationally competitive and how do we develop Australia into a knowledge-based economy?
The Chair moderates this panel |
| | Bob Berg, Director, Information Services, Department of Justice Western Australia Sue Johnston, Director, Information Services, Departmen of Premier and Cabinet Queensland
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| 16.50 | Closing remarks from the Chair
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| 17.00 | Close of Day Two and Conference
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