Day one Tuesday 3 October 2006
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| 08.00 | Registration and welcome refreshments |
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| 08.30 | Chairpersons opening remarks |
| | John Joslin, Chief Executive Officer, Futureproof Consulting
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| THE BUSINESS CASE FOR TECHNOLOGY ENABLED GOVERNMENT |
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| 08.45 | Keynote address: Unleashing the potential of ICT
applications in African Governments
- Challenges for public sector managers
- Building management competencies
- The importance of a technology needs analysis
- Linking IT architecture
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| | Mavuso Msimang, Chief Executive Officer, South African Information Technology Agency (SITA)
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| 09.15 | Case study: Delivering super-performance and exceeding
financial targets through effective technology solutions |
| | Julius Segole, Chief Information Officer, Department of Social Development
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| 09.45 | Case study: Improving service and integrated customer
solutions through implementation of smart card technology
- Automated Fingerprint Identification System (AFIS)
- The identification card
- The system integration
- What is the expected roll out time?
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| | Kgabo Hlahla, Deputy Director General, Department of Home Affairs
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| 10.15 | Morning refreshments |
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| ADVANCING GOVERNMENT CAPABILITIES WITH TECHNOLOGY APPLICATIONS
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| 10.45 | Transforming and strengthening technology applications
- Integrating information security standards and guidelines into ICT applications
- Public sector versus private sector information security challenges
- Building more secure technology applications by building more smartly as opposed to spending more
- Delivering secure solutions, reliably and effectively
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| 11.15 | Panel Discussion: Convergence - the holy grail
- Convergence and the impact on your organisation
- Making the most of mobility and wireless trends
- Questions to ask your integration, technology and service providers
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| | Confirmed: Arthur Goldstuck, Managing Director, World Wide Worx Confirmed: Mavela Dlamini, City Manager, City of Johannesburg
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| 12.15 | Networking luncheon
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| CONNECTING GOVERNMENT AND CITIZENS WITH
INNOVATION – TECHNOLOGY DYNAMICS |
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| 13.30 | Executive panel discussion: Transforming the public services sector to meet rising citizen expectations
- The role of technology in continually improving efficiency,
service delivery to citizens and community participation
- Implementing affordable government systems
- Creating effective partnerships between government and the
business sector
- Changing service delivery models – how are new demands
and responses impacting on traditional models |
| | Mavuso Msimang, Chief Executive Officer, South African Information Technology Agency (SITA) Jak Boumans, Senior Consultant, Electronic Media Reporting (EMR), Netherlands, World Summit Award
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| PEOPLE AND CHANGE DRIVEN GOVERNMENT PERFORMANCE |
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| 14.35 | Delivering productivity, customer service and innovation
through technology driven systems: Launching SITA’s
municipal project
- Government’s plan on implementing the necessary
technology to improve municipal service delivery
- Upgrading and centralising outdated and aging IT infrastructure
- Modernising and standardising components such as billing
systems
Speaker to be advised |
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| 15.05 | Making it cheaper, easier and more personalised – dealing
with the housing department
- Using technology to link government programs and resources
in a seamless way
- Delivering online transactions effectively to customers 24
hours a day, 7 days a week
- Making it easier for citizens to access state government
agencies
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| | Johan Minnie, Director Information Management, Department of Housing
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| 15.35 | Speed networking – bring your business cards
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| 15.50 | Afternoon refreshments |
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| 16.20 | Panel discussion: Addressing the people factor in ensuring electronic public administration succeeds as a critical IT project
- Creating a culture that is responsive to change while ensuring
departments work together
- IT leadership in Government: introducing programmes for
citizen convenience
- Revamping outdated citizen facing-processes for increased
efficiency and service delivery
- Strengthening processes and practices through consolidation
of technical infrastructure
- Recruit, retain and reward: having award winning staff serve
the public
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| | Confirmed: Johan Minnie, Director Information Management, Department of Housing Confirmed: Lyndall Shope-Mafole, Director General, Department of Communications Confirmed: Emmanuel Phasha, Deputy General Manager & programme Manager, Gauteng Shared Services Centre
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| 17.10 | Chairpersons closing remarks and close of day one |
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Day two Wednesday 4 October 2006
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| 08.00 | Welcome refreshments
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| 08.30 | Opening remarks from the chairperson
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| | Emmanuel Phasha, Deputy General Manager & programme Manager, Gauteng Shared Services Centre
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| PROJECT AND RISK MANAGEMENT |
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| 08.45 | Panel discussion: Critically assessing the role of IT security in combating e-crime against Government (penetration testers)
- What are the easiest forms of fraud in IT security?
- Are there any systems that are currently impenetrable?
- What do you foresee in IT security for the near future?
- A brief look at solutions to current vulnerabilities
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| | Hugo van Niekerk, Speacial Services Director, Carrick Holdings Haroon Meer, Technical Director, Sensepost Max Melamed, Manager: ISAAS, Ernst & Young
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| 09.45 | Secure converged networks
- Market Drivers
- Tomorrow’s network drivers creating pain and opportunity - Today’s market drivers
- “Secure Converged Network”
- The Bi-Planer Architecture and the Connectivity Plane
- Network Application Control “NAC”
- Network access management and attack control
- End to End Bullet proof Network
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| | Dudley Petersen, Acting Chief Director: IT, Department of Communications
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| 10.15 | Morning refreshments |
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| 11.00 | Panel discussion: Key steps in implementing IT projects that guarantee success
- Leadership: integrating and linking risk management and
performance assessments for successful implementation
- Treating risk as a strategic issue in order to protect critical
business processes
- Effective risk management results in better service delivery
- How to ensure the most efficient use of resources and better
project management in the public sector |
| | Confirmed: Khomotso Kganyago, ICT Manager, Statistics South Africa Confirmed: Cobus Venter, Defence, Peace, Safety & Security, Council for Science &Industrial Research (CSIR)
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| INTERNATIONAL PERSPECTIVES AND APPLICATIONS ENSURING SERVICE EFFICIENCY
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| 12.00 | International keynote address: An update on current
e-government initiatives and policy transformations
- Unveiling recent e-government reform policy proposals –
goals and likely outcomes
- Establishing new standards for improved relationships
between local, regional and national government
- The migration toward citizen centric technology
- Projecting outcomes of sustained investment in government
technology and infrastructure
- Assessing the opportunities and risks involved in the adoption
of electronic voting technology
- Moving toward a whole-of-government smartcard frame work
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| | Raj Kumar Prasad, Chief Executive Officer, Institute for Electronic Governance & Development Centre for e-Governance
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| 12.30 | Networking luncheon
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| 13.45 | Keynote address: The ultimate approach to maximise
public service efficiency and achieving customer
satisfaction
- Using technology to create innovative solutions
- Realising effective business partnerships in improving
government service delivery to the South African community
- Solutions for government to reduce costs in delivering services
- Providing information transparency and meeting citizens’
needs for online dealings with government |
| | Radhakrishna Roy Padayachie, Deputy Minister of Communications, Department of Communications
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| ROUNDTABLE DISCUSSIONS |
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| 14.15 | Interactive round table discusions
Discuss and network with like-minded individuals
Table 1: Information security
- Integrating security technology into your business strategies
- Making security an organisational priority
Table 2: Information management in perspective
- Why use an information management framework?
- Challenges for the future
Table 3: Driving IT strategies in the organisation
- Embarking on projects to better align IT with the broader
direction of the organisation
- Strategic sourcing for corporate applications
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| | Cobus Venter, Defence, Peace, Safety & Security, Council for Science &Industrial Research (CSIR) Vuminkosi Magaqa, IT Manager, Department of Health Khomotso Kganyago, ICT Manager, Statistics South Africa
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| 14.45 | Report back session to the delegates and chairperson
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| 15.15 | Afternoon refreshments
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| FUTURE ROLE OF TECHNOLOGY IN GOVERNMENT |
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| 15.45 | Panel discussion: What’s missing from building
South Africa’s public sector into becoming a
global ICT player
- What lessons can we take from this conference?
- Making things happen: how can government executives
overcome traditional barriers and drive transformation?
- Overcoming the hurdles to public sector ICT optimisation
- Identifying the key drivers to make South Africa’s public
sector ICT industry internationally competitive
- How can African countries develop into knowledge-based
economies? |
| | Lyndall Shope-Mafole, Director General, Department of Communications Emmanuel Phasha, Deputy General Manager & programme Manager, Gauteng Shared Services Centre Julius Segole, Chief Information Officer, Department of Social Development Dan Ellappa, Public Sector Director, Oracle SA
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| 16.45 | Closing remarks by the chairperson and close of conference
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