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About the FREE exhibition |
What’s HOT at the FREE exhibition
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12 FREE educational presentations each day – join the experts throughout the day as they discuss the latest innovations and trends in sales, marketing and service. Click here for the agenda
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Great promotions, prizes and competitions worth thousands of dollars – our exhibitors are offering visitors the chance to win some exciting prizes including Sony PSP’s, Apple iPods, Travel vouchers, Dinner vouchers and much more. Click here for more details
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FREE café-quality coffee for every visitor – courtesy of Nespresso
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FREE relaxing massage for every visitor – courtesy of CCK
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Speed Networking for all - Terrapinn’s revolutionary, exciting, quick and non-pressured way to meet conference delegates, industry peers, and now exhibition visitors, in a brief 30-minute session twice each day on the exhibition floor. |
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Who will benefit from visiting?
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You will benefit from visiting the show if you are responsible for your organisation’s:
CEOs/Managing Directors
Sales
Marketing
Customer Experience
Customer Relationships Management
Contact Centre
Business Development
Information Technology |
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What will you see at the exhibition?
The Customer Management World exhibition provides you with an easy and dynamic way to analyse your next sales, marketing and customer experience solutions. Compare competitor’s claims, meet the experts, meet other colleagues to benchmark and network, see new products, take home information and win some FREE prizes!
On show will be a range of solutions for:
- Sales
- Marketing
- Service management
- CRM
- Contact centre
- Email
- Workforce management
- Salesforce automation
- Recruitment
- Mapping technology
- Outsourcing
- Training
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About the exhibition
The Customer Management World exhibition is THE business marketplace for sales, marketing, service and contact centre executives looking for their next solution. This FREE exhibition attracts hundreds of professionals over just two days.
Visitors can compare the latest innovations in customer management, attend free seminars, win great prizes and take advantage of show promotions and give aways! | |
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There are now only a few places available at the high level, strategic Customer Management World Conference |
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 Vicky Papachristos National Manager Customer Strategy & Loyalty Myer
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 Greg Booker General Manager, CRM St George
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 David McCaughan Executive Vice President and Director of Strategic Planning McCann-Erickson, Japan
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 Claudia Rinaldi General Manager, Corporate Sales & Marketing 3M Australia
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 Julia King Director, Opera Australia, Non-Executive Director of Servcorp and John Fairfax Holdings Former CEO, LVMH Fashion Group
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Conference Delegate to take home NEC 68cm TV
NEC’s hosted cocktail party exclusively for conference delegates will feature drinks, stunning Darling Harbour views, networking with industry leaders and now, a chance to walk away with an NEC 68cm Flat Screen TV! There isn’t a better way to end the first day of a terrific and benefit-packed conference agenda. |
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About the conference
This comprehensive case-study driven conference will be stimulating, fresh and practical.
Both strategy and real-world experience will provide the ideal content for forward-thinkers looking for change or to improve their business’s success.
This is the meeting place for serious players with a passion for customer management and delighting their customers.
Our expert presenters, international guest speakers and world-class customer service gurus will arm you with practical strategies to fatten your bottom line.
Customer Management World will introduce you to:
- Integrated customer management strategies and solutions
- Profiling and segmentation strategies to maximise your consumer intelligence
- Best practice deployment strategies
- The methodology to evaluate the technology, strategy and customer management solutions for your business
- A place where serious leaders meet, discuss and learn to maximise profitability
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The Terrapinn difference
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New for 2005 we introduce you to ‘Contact’ - a system to enable you to set up meetings before the event. Better than most other online systems you can search the attendees then email them directly without ever seeing their email address. We facilitate first contact and you take it from there. |
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This is the revolutionary, exciting, quick and non-pressurised way to meet fellow conference delegates and industry peers in one 40-minute session. These brief meetings are the starting point for conversation and networking throughout the conference.
This is where long-lasting and exhilarating business relationships begin. |
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