Marcus Courage
Managing Director
Africa Practice Group, South Africa

• Working with existing technology
• Developing innovation and future strategies
• Satisfying your customers e-banking demands
• Utilising technology to deliver the results your customers
  expect
• Your company’s future potential via innovations

Lance Gourlay
Corporate Accounts Director
CR2

• Determining the vital role of IT in an organisations success
  and growth
• Facing the challenges that lie ahead for all financial
  institutions
• What could future technologies mean to the development of
  the banking industry?

• Exploring differentiation strategies – enabling you to select
  the best fit for your business
• Identify the biggest threats and the greatest opportunities
• Simplifying infrastructure and modernising systems
• Incorporating technology as a business partner    

• Firewalls
• Antivirus
• Anti-spyware
• Content filters

•  The linkage between IT Governance and business performance
• Using standards to guide IT Governance
• Characteristics of a good IT Governance system
• Balancing commerciality with compliance throughout the organisation
• Tackling the cost of compliance

• Addressing the areas of growth and competition
• Assessing developing trends and technology
• Measuring IT investment

• Differentiating the ‘must have’ technology from the optional
  extras
• Ensuring your policy is effective both strategically and
  operationally
• Going beyond compliance – developing an AML culture

• Integrating identification information across the organisation
• Risk assessment and mitigation

• Determining the basics of infrastructure architecture
• Utilising Service Oriented Architecture to its maximum
  potential
• Creating a matching architecture
• Planning and setting strategic direction for continued long
  term functionality

Marcus Courage
Managing Director
Africa Practice Group, South Africa

• Technology deployed
• Business model adopted
• Banking channel for everyone\
• Performance to date
• Increasing role of cellphone banking
• Key learnings and challenges

• Pioneers in branchless banking: Brazil, Philippines, South Africa,  elsewhere
• Testing different business models
• Customer adoption challenges
• Regulatory hurdles

Mark Pickens
Microfinance Analyst
Consultative Group to Assist the Poor (CGAP), The World Bank, USA

• What are the challenges facing Africa’s banks today?
• How to approach these challenges and resolve the issues
• Achieving the best results and the key learnings that can be
  applied elsewhere

• What are the emerging technology crimes we should be
  concerned about?
• Achieving the ‘holy grail’ – getting the perpetrators arrested
• How should we respond to these new threats?

• The benefits of implementing new methods
• Two factor versus multi factor authentication
• Gaining knowledge from global experiences

• The evolution of identity management
• Evaluating today’s current drivers and key components
• Paving the way forward – reviewing proven technologies

Anthony Olivier
Snr Manager - IT Security Strategy and Architecture
Standard Bank, South Africa

Your opportunity to identify the shortfalls in your security
technology and the applications you would need to implement
in order to protect your client.

• The importance of management in data governance
• Enhancing the security of software-based systems
• Assessing the role of data governance technologies in
  preserving the integrity of business critical information

• The improvement of critical communications within your
  organisation
• Upgrading logistics through technology
• Determining the best recovery site topology and
  development

Selected speakers from the conference will have a question and
answer session with the audience