• The airlines industry – a generation ahead in the area of strategic preventive maintenance?
• Developing key maintenance objectives to align with corporate goals
• Devising and implementing a strategic maintenance and asset management program to improve bottom-line, enhance
• productivity and better customer service – conquering organisational, cultural, process and IT challenges
• Linking maintenance performance measures to corporate strategy, shareholder value and financial statements

• Determining the evaluation criteria for the selection of a strategic maintenance program: cost, ROI, risks, availability of talents, outsourcing options, etc.
• Obtaining buy-in from the board by internal marketing to push for investments in maintenance
• Changing mindset and culture by moving maintenance up the corporate priority ladder – how does Asia fare relative to the rest of the world?
• Adjusting maintenance strategy to cope with the challenges of shrinking budgets and the introduction of new technology

• The maintenance culture – who drives it? It’s not an expense, it’s a necessary investment!
• Strategic maintenance practices in Asia – how much more needs to be done to catch up with international counterparts?
• What are the real challenges in implementing a strategic maintenance program? How should top management get involved to a greater extent?

• Critically evaluate and analyse your organisation’s maintenance culture: is it proactive or reactive?
• Understanding the importance, opportunities and challenges of cultivating a maintenance excellence culture
• Cascading the strategic objectives of the business down the maintenance strategy
• Realigning the corporate structure to focus maintenance management and engineering effort for improved reliability
• Changing your people management perspective to drive a maintenance excellence culture

• Identifying the factors that led to the need for cultural change
• Exploring how the cultural change process was implemented and managed
• Identifying success factors and addressing the remaining challenges

• High maintenance costs and failed production goals – a result of unreliable assets, poor system design, and a lack of progress to resolve issues
• Examining the business case for “Maintenance Scorecards”
• Fundamentals required for successful implementation – staff communication and support, change management and effective leadership

• Asset integrity yields the best returns on investments
• Ensure commercial viability of operations by keeping equipment failure risks within tolerable levels - in relation to production, environment and the safety of employees or persons in the surroundings
• Effective Asset Integration Process contains elements of planning, executing, monitoring and implementing the correctives.

Through a rotating cocktail table format, you will get the opportunity to meet all your fellow attendees face-to-face in just 30 minutes. Bring plenty of business cards along for a fast and furious interactive session.

• Reducing new capital equipment investments with an effective asset and reliability management strategy
• Enhancing the performance of your assets with the right methodological mix to reach optimal productivity level
• Linking asset management and human capital to drive higher production throughput and lower your costs
• Developing strategic asset management programme to reach productivity and reliability nirvana

• Roadmap to attaining automated excellence
• Managing data complexities – how to make your software solution work for you and not the other way round
• Utilizing real-time and wireless technologies for your operations – how will that fit into your total maintenance strategy?
• Examining the practical realities of developing a digital or virtual manufacturing environment: cost versus ROI and its impact on your production output

• Assessing the state of play in maintenance outsourcing
• Determining the evaluation criteria in identifying what to outsource: the sum of parts or the whole
• Financial modelling: Determining the ROI in outsourcing and identifying the benefits to overall business performance
• Critically assess outsourcing risks and the impact on business control, performance and profitability
• What are the determining factors in selecting your outsourcing partner?

• Building a strong contractor/client alliance is necessary at the core of a cost effective and highly productive maintenance strategy – what are the strategies for driving a successful partnership?
• Forming a strategic Service Level Agreement to manage outsourcing challenges and issues
• Building a partnership process to guarantee successful implementation of continuous improvement and reap full benefits of the partnership
• Defining core and non-core activities to understand where to focus attention

• Heavy focus on reducing costs and maximising efficiency – what exactly should you outsource?
• What is the most cost-effective mix of outsourcing and inhouse operations?
• Identifying techniques for measuring where the balance should lie
• Analysing different outsourcing scenarios: which is most appropriate for your plant’s strategy?
• Identifying factors in driving a successful outsourcing strategy

• Leadership issues in multi-site improvement initiatives
• Multi-site strategy development
• Applying corporate standards across a multi-site environment
• Challenges and lessons learned from implementations at the site level

• What effective methods of qualification are available for different turnaround strategies?
• Optimising the time for the preparation and execution of the shutdown without compromising the quality of the work

• Apply quality assurance and controls and the effective use of process-specific benchmark standards

• Expensive downtime – what can you learn from past failures to prevent future mistakes?

• Evaluating the skills and expertise required for a competent maintenance team that will drive your business performance to the next level
• Challenges and strategies to identify, attract, hire and retain competent maintenance staff
• Remaining competitive with a competent maintenance team by ensuring they are constantly up-to-speed with management of technological complexities
• How can you provide maintenance staff with challenging technical careers to maintain continuity for your business?
• Worldwide best practices in breeding a competent team to drive maintenance excellence

• Safety as an integral part of the maintenance strategy – who drives it?
• From corporate policies and budget provisions to the identification and elimination of causes of accidents – involving all levels from the top man to the door man
• Ensuring safety even in unplanned and unscheduled activities which may compromise safety levels

New for 2005!

This Strategic Planning Forum is a session where participants will be divided into small groups, either from the same company or industry. Each group will be led by a maintenance thought leader to brainstorm on how to implement key strategies, learnt during the conference, to their real work situations. This is a valuable experience which ensures that lessons learnt from the conference are actually put into practical use specifically for your company.

Informal, intimate and interactive, this forum will look to leverage the knowledge from across industries and blend the expertise of both global and Asian thought leaders to assist you in developing implementation plan for your company. This forum will put you at the nexus of these forces so that you can derive solutions to the challenges you face, spot emerging opportunities and prepare yourself for the road ahead. It allows you to reflect on the state of where your business is at now and approach what lies ahead from a fresh perspective.

Led by:

James V Reyes-Picknell, P.Eng,

President

Conscious Management Inc., Canada

Workshop Objectives

Your company is already pretty good at maintenance. Reliability and costs are aligned with industry averages, or even better, but you want to excel. This workshop will outline strategies for improvements that will take you beyond good and on to industry leading performance. The objective is to show what it takes to move ahead of your competitors leveraging maintenance as one of your strategic competitive advantages.

Workshop Agenda

• Understanding your key performance factors. What does it take to be an industry leader? How does maintenance impact on those factors?
• A summary of successful (i.e.: world class) practices will be presented. We will explore what your company can learn from the high performers in other industries.
• How well is your company really doing today? Introducing a realistic spectrum of performance against which you can rate your practices.
  - A brief self-assessment questionnaire will be administered for each participant to complete. This self-assessment will help identify areas of strength and weakness specific to your operation.
• Exploring the roles of benchmarking and strategic assessments and how they can keep your efforts in the realm of the realistic. Where benchmarking can really help and where it is of limited value. When to consider a third-party assessment.
• Improvement strategies and how to develop them. Writing your “future history” – what it takes to develop a strategy that actually gets implemented.
• How to implement your strategy. Moving from “good” to “great” requires substantial shifts in your corporate culture and practices. It can also impact on other parts of your organisation. What it will take to really choose excellence.

About your workshop leader: